Let me start from the beginning ... 10 of us booked this cruise in September of last year. We used a local travel agent. We will never book a cruise through them again !! Not only did they not seek confirmation for a 10 person table, made only a request, they did not get any of special occasions dates correct. We were celebrating a 50 year wedding anniversary, a 30 year anniversary, and two birthdays. I basically had to do all the legwork myself to force our travel agency to obtain seating confirmations, the dates of the occasions, etc. The travel agent ended up giving us $50 per person refunds, but after spending a combined total of $21,200, this really doesn't amount to much. Basically all the travel agent did was collect money for the cruise, and give us invoices.
We were all taken to the terminal via a limo service that I found, very good, on time, no complaints.
Embarkation went incredibly smooth, we arrived at the San Francisco Cruise Terminal a little after 1:00PM, and were onboard Dawn Princess about 20 minutes enjoying a lunch in the buffet before leaving San Francisco. The weather was perfect.