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Crown Princess Review

4.5 / 5.0
Editor Rating
2032 reviews
3 Awards

love 2 cruise

Review for Crown Princess to the Baltic Sea
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Sail Date: Aug 2008

My family (me, my husband and 17 year old son) joined our neighbors (husband, wife, 15 year old boy and 10 year old girl) on a cruise to the Baltic. They were first time cruisers, and were excited to participate after our glowing reports of cruising to the Mediterranean on the Emerald Princess in 2007. The trip started in Copenhagen and ended in Copenhagen.

Our friends arrived in Copenhagen 2 days prior to embarkation. We arrived 1 day early. Both parties were subject to lost luggage. Two bags lost for our friends. Two bags lost for us (me....the only girl in our party...with no clothes to change into.) We were told upon arrival that our bags could arrive later that day...there was another Air France plane coming from Paris...and we could come back and check. When my husband pointed to a wall of baggage (hundreds of bags) piled up in the area and asked if it could be in that lot...they said, no those were lost bags from YESTERDAY that they hadn't had time to scan yet.Baggage is a secure area, so later, upon arrival back to the terminal, we had to call so someone from Novia (a company Air France and other airlines pay to run baggage...and check in) could let us in. They refused...said they were too busy. When we reminded them that we were informed to come back.. they didn't budge. We spent $40 going to and from the airport-wasted.

I bring up the lost luggage thing because Princess was the one who handled it. The pursers office took a very thorough report and called each day...to apprise us of the situation. I had my luggage the first port day we had....sitting like beacons of light in my stateroom, on my return from a day in Stockholm.

Cabin Review

D310-mini suite. Great location, great room.

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