My wife and I and 15 year old son went on a cruise to the Canaries. First impressions , great organization and the ship has the wow factor when you enter the atrium,. We had a mini suite with balcony and a separate adjacent cabin with sea views. All was ok, and we had a great cabin steward from Goa. ( Horrified to learn later about his pay and conditions , 9 months with not a single day off) First experience to wave goodbye to relatives on outer decks, invitation received have a glass of champagne,. We were horrified them to be asked to pay for it ! Sorry P and O, a stupid tactic, and naive start to the cruise experience. Its set a tone for the rest of the trip. A real pr disaster. It would cost P and O nothing to throw this in, and start the adventure in the right spirit. Many passengers refused to pay, a view expressed by most .. We chose freedom dining, but its very congested and in the end we often paid extra to have more space and solitude in the Plaza and Horizon Bistros. Food overall very good,verging on excellent but nighttime dining, only one option with very limited menu. Also in the main dining area, the Ligurain service was at high speed with next course out and held whilst still eating the previous one. To be rushed at high speed through the courses is not what you expect Kids club 13-17 doesn't work for teenagers., A new 15 year old is worlds apart from 17 year olds going on 18/19. Romantic liaisons were on their agenda, not activities.. Think again P and O. It needs to be 13/15.. Over that " kids " don't need to be organized. It was very clicky and lots of teenagers avoided it. Some staff seemed to have the same agenda , romantic liaisons between themselves not overly concerned about the guests. Entertainment in two theaters, largely provided by a fantastic group of young people called " Headliners" Amazing changes of shows, costumes and choreography..However, some entertainers , it seemed, were plucked from karaoke competitions. A singer and comedian, Shaun Perry was embarrassingly bad. People were leaving after two songs.. In another bar, Winners, the duo sang repeatedly out of tune. Come on P and O..pull your socks up.. the Passenger cabaret had better acts from among the guests ! There was a future cruise desk manned by the most inept person I had ever met. He was unable to answer any questions, and when one day I said I found the brochure and pricing confusing, he read it for 10 minutes and said " I agree with you ! " How much revenue must they be losing because of him? organization generally was excellent, but you left feeling the main objective was to get you to part with as much money as possible in two weeks. Photographers roamed the ship like cockroaches, and at £14.95 for a one minute photo had everyone groaning. There were hundreds if not thousands of unclaimed photos. Make them more affordable P and O ! Laundry facilities were poor, and overworked. My wife spent hours walking to find them unavailable.. Overall we had a good first cruise experience and the ship has a nice feel about it... The Canaries, las Palmas in particular are not too exciting. I think Gran Canaria should be skipped and instead make an overnight stop in Tenerife.. We had a two hour open top bus tour of las palmas which can only be described as a touring Toxteth by the sea.. Getting passengers on and off the ship was very well planned and executed..and we left the ship having made some new friends, and a little sad. We'll probably come back to the Oceana but we hope that the Cruise directors at P and O read the survey forms and make the improvements that would make the Oceana experience memorable for the right reasons... If we cans see these things why cant they, so simple to fix, and make the Oceana a true champion of the seas...

Oceana - irritations

Oceana Cruise Review by Roydini

Trip Details
My wife and I and 15 year old son went on a cruise to the Canaries. First impressions , great organization and the ship has the wow factor when you enter the atrium,. We had a mini suite with balcony and a separate adjacent cabin with sea views. All was ok, and we had a great cabin steward from Goa. ( Horrified to learn later about his pay and conditions , 9 months with not a single day off)
First experience to wave goodbye to relatives on outer decks, invitation received have a glass of champagne,. We were horrified them to be asked to pay for it ! Sorry P and O, a stupid tactic, and naive start to the cruise experience. Its set a tone for the rest of the trip. A real pr disaster. It would cost P and O nothing to throw this in, and start the adventure in the right spirit. Many passengers refused to pay, a view expressed by most ..
We chose freedom dining, but its very congested and in the end we often paid extra to have more space and solitude in the Plaza and Horizon Bistros. Food overall very good,verging on excellent but nighttime dining, only one option with very limited menu. Also in the main dining area, the Ligurain service was at high speed with next course out and held whilst still eating the previous one. To be rushed at high speed through the courses is not what you expect Kids club 13-17 doesn't work for teenagers., A new 15 year old is worlds apart from 17 year olds going on 18/19. Romantic liaisons were on their agenda, not activities.. Think again P and O. It needs to be 13/15.. Over that " kids " don't need to be organized. It was very clicky and lots of teenagers avoided it. Some staff seemed to have the same agenda , romantic liaisons between themselves not overly concerned about the guests.
Entertainment in two theaters, largely provided by a fantastic group of young people called " Headliners" Amazing changes of shows, costumes and choreography..However, some entertainers , it seemed, were plucked from karaoke competitions. A singer and comedian, Shaun Perry was embarrassingly bad. People were leaving after two songs.. In another bar, Winners, the duo sang repeatedly out of tune. Come on P and O..pull your socks up.. the Passenger cabaret had better acts from among the guests !
There was a future cruise desk manned by the most inept person I had ever met. He was unable to answer any questions, and when one day I said I found the brochure and pricing confusing, he read it for 10 minutes and said " I agree with you ! " How much revenue must they be losing because of him?
organization generally was excellent, but you left feeling the main objective was to get you to part with as much money as possible in two weeks. Photographers roamed the ship like cockroaches, and at £14.95 for a one minute photo had everyone groaning. There were hundreds if not thousands of unclaimed photos. Make them more affordable P and O !
Laundry facilities were poor, and overworked. My wife spent hours walking to find them unavailable..
Overall we had a good first cruise experience and the ship has a nice feel about it... The Canaries, las Palmas in particular are not too exciting. I think Gran Canaria should be skipped and instead make an overnight stop in Tenerife.. We had a two hour open top bus tour of las palmas which can only be described as a touring Toxteth by the sea..
Getting passengers on and off the ship was very well planned and executed..and we left the ship having made some new friends, and a little sad. We'll probably come back to the Oceana but we hope that the Cruise directors at P and O read the survey forms and make the improvements that would make the Oceana experience memorable for the right reasons...
If we cans see these things why cant they, so simple to fix, and make the Oceana a true champion of the seas...
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