Our first NCL cruise and last! We are veteran cruisers but will not cruise again with NCL!!

Embarkation was relatively easy. The only problem was the lady checking us in, she was new and could not answer any of our questions. It took her an extremely long time to check us in. My sister and her hubby were in line behind us and it took them less than 5 min. to get checked in with a different agent.

Once on board we were shuffled to The Market Cafe for lunch. The food here was not good at all. Not appealing in any way. Hoping that this was due to the first day on the ship and that it would get better. Boy were we wrong!! The food at The Market Cafe the same thing each and every day. The taste was comparable to that of a nursing home--with the nursing home beating NCL by a mile. The first night onboard we went to Aqua for dinner, now this is one of the few restaurants that we did not have a cover charge for. No one told us before hand that we needed reservations here even though there is no charge. We ended up waiting 45 min to be seated for dinner. The food was OK. Nothing out of this world or to even write home about. The service here was poor, which was pretty much standard across the board. The next night we dined at Cagney's Steakhouse. This was extremely good. There is a $20 cover charge for this one. Service here was OK. On Monday we had a shore excursion that left at 11:00 am at 10:30 we decided to go get a burger to eat fast.....no one opened until 11 for service, which ended up being not true, they really don't open any of the grills until 11:30. The "24 hour" restaurant, the Blue Lagoon, which closes from 4-5 am, only served breakfast at 10:30. Endless Summer, a Tex-Mex restaurant, is not worth the time or energy to visit. It is another of the restaurants that doesn't make you pay a cover charge. It is not worth eating. We had reservations for 6:30 p.m. We showed up at 6:15 and ask if we could be seated early. Now in this restaurant there were only 4 other tables taken - all other tables were empty. They seated us at 6:25 pm. It took us 2 ½ hours to get our food and eat. The food was horrible. Pace's picante sauce for salsa, canned cheese for con queso. The food when arrived was cold and dry and could not be eaten. The table beside us was seated 20 mins after we arrived and was served a good ½ an hour before us. Explain that please! I was extremely disappointed in the food not only here but everywhere. La Trattoria was an Italian Restaurant onboard. It was the same as the Market Cafe they just shut one side down and make it into a restaurant for night time. Cover charge of $10. Good food but my complaint is the cover charge. Online it says nothing about a cover, once onboard they tell you about the charge. NCL is not honest in many ways. So beware!! We did order room service, online NCL promotes: "If you can't come to the restaurant we'll bring the restaurant to you. We offer a menu of items, which can be prepared and brought to your stateroom. Room Service is available 24-hours a day." This is not true. Room Service consist of only sandwiches with chips, continental style breakfast, easy to fix stuff. Nothing was from the restaurants.. we tried and ask but were told no. We did eat at The Blue Lagoon it did have good buffalo wings, hamburgers but the service was bad. It seemed that we were a pain for them to wait on us. The girl from the Philippines even suggested we go to the Market Cafe to eat instead of at the Blue Lagoon. She did not want to wait on us. One other thing I did not like was the crew eating in The Market Cafe with the public. You would go through and try to find a table at night and the crew had taken a majority of the tables. They are suppose to have their own dining hall. The crew members would not move over they ran into us literally several times and never said excuse me. Read more