We booked the shuttle through NCL to pick us up at LAX, and they never showed up..I called NCL from the airport and we were left on hold for almost an hour! Finally got a shuttle outside to the ship, on our own and was one of the first ones at the port to embark.

We did our pre-registration online, and it ended up taking 45 minutes to check us in, because the workers didn't know how to use the new software, and had to enter everyone manually! People were still not checked in until late in the early evening.

Once we were on, the ship is beautiful! The ship was spotless. I love that they have you sanitize your hands before you enter, and all throughout the ship. I liked the atrium, very tall and the skylight went all the way to the top. Read more