Norwegian Pearl Review

Poor Customer Service

Review for Alaska Cruise on Norwegian Pearl
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mwheaton63
First Time Cruiser • Age 60s

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Additional details

Sail Date: May 2008
Cabin: Mini-Suite with Balcony
Traveled with children

This was our third cruise with NCL and our second cruise to Alaska. We sailed out of Seattle bound for Juneau, Skagway, Ketchikan, Victoria, and Glacier Bay.

We flew into Seattle and were shuttled to the Port of Seattle. This was much nicer than on our previous cruise where the shuttle resembled a prison bus. This time it was an actual air conditioned tour bus.

On our previous cruise out of Seattle we were greeted at the door by an NCL representative you escorted our party, as repeat cruisers, to a quick check-in, then to our stateroom. This time we enjoyed waiting in a long line at check-in and finding our own way to our mini-suite. Not quite as big a welcome as we'd enjoyed on our previous cruise.

Cabin Review

Mini-Suite with Balcony

Cabin MB

Too near the front of the ship. When making speed at night the front of the ship porpoises and makes for a really fitful night's sleep.

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