Carnival Miracle Review

First time Carnival: So-so

Review for Bermuda Cruise on Carnival Miracle
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KN
First Time Cruiser • Age 20s

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Sail Date: Apr 2008

This is my 5th cruise, 1st one with Carnival. The wait service and room service was excellent. Our balcony room was spacious and had lots of storage space. The wait staff worked hard and provided top service. The food was good. I enjoyed my meals but my husband only enjoyed some of his meals as some were so-so bland. The dinning room has too many purple grapes, but the dEcor doesn't take away from the experience.

There were many lounges; very nice. The entertainment was good on average. The hypnotist and comedian were fun but the musicals were just ok. We did not encounter any rowdy groups- an unwanted reputation I'm sure Carnival wants to shed. Not too many young couples without children. A various group of people ranging from seniors to families with children. I'm sure the boat is filled with children during school breaks.

The trip had its frustrating moments. The ship didn't arrive in NYC until 6pm; 6 hours late. Embarkation was frustrating. We had a low number and still didn't get on ship for 2 hrs. We left NYC 5 hours late. I'm sure to make up time we sped it up. With already rough seas, the speed probably didn't help the extreme rockiness. Of course the weather is beyond Carnival's control. The mid-level staff/mgt did not impress us. The cruise just did not flow very well. It took 25 minutes to get off the ship and 30 minutes waiting in line to get back onto the ship. They only had one security gate working. It was so frustrating. This is my third cruise after 9-11 and the other lines used several security gates waiting 5 minutes tops. We also waited an additional 20 minutes for dinner seating at 8:15. Don't know why. Happened only once, thankfully. We asked a question at the excursion desk on board and her answer was "It's my first day, I don't know. You'll have to ask the info desk on the island itself." Not acceptable. The info desk on the island was really only a place to buy transportation tickets; another 20 minute wait. It was not a tourist info desk. Finally, the pursers desk also gave us wrong disembarkment information and it affected our transportation arrangements.

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