This trip was a company paid trip. It was very well organized but, a lot of waiting made it seem a little unorganized.
We were happy to know our room was concierge class with a balcony. Very nice, modern rooms. These rooms I understand were just redone. I had read reviews before the cruise and most were true. No "grand foyer". Basically you walk into a hall. Not as exciting as bigger ships have. The champagne was a nice touch. This was my 11th cruise and was a blast.
Another tip I read was to order Belgian waffles for room service as they are not on the menu, you have to write it in. VERY much worth it. They are delicious. We got room service for breakfast everyday which we loved.