My wife and I along with two friends decided to take a weekend cruise to nowhere out of Seattle. The other couple we were with were completely new to cruising and my wife and I have only previously cruised on Disney. We thought it would be a great short get away to see what another line was like. When we boarded the ship I made a joke with wife that she needed to slap her wrist every time she started a sentence with "Well on Disney we did..." However, as the cruise progressed I realized just how superior service was on DCL.
Overall I felt the ship was immaculate, the food was on par with other cruise lines, and the cabin was well appointed. The two major flaws with NCL were:
1.) Lack of information and abundance of misinformation. 2.) Freestyle cruising, while unique, lead to a lower level of overall quality service.