Queen Mary 2 (QM2) Review

4.0 / 5.0
1,330 reviews

Queen Mary 2 (QM2) - Mexican Riviera

Review for the Mexican Riviera Cruise on Queen Mary 2 (QM2)

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Sail Date: Mar 2004

We flew from Nashville to Miami & were then bussed to Port Everglades for boarding the ship. This was the first east bound voyage for this BIG, beautiful ship. But that is a major part of the problem that prevents enjoying this ship compared to smaller ones. If a person goes on a one week cruise, they would not even learn their way around in that time. The layout is very confusing, and the maps provided in the rooms and in the public areas are difficult to use. The layout is very difficult for handicapped that have to move about the ship from one end to the other. I met one gentleman who required a wheel chair, and the charge was $50.

The ship follows the traditional English class system in determining when and where you eat. Full suite, penthouse, or apartment passengers eat in the "Queens Grill". Next is the Princess Grill which also has only one seating for dinner. Then the Britannia Dining area has two seatings, one at 6:30 and one at 8:00. The food for all areas seemed to be virtually the same, only the service area was different. The evening entertainment is outstanding, but if one eats in the Queen or Princess Grill, it is impossible to get a decent seat for the 8:30 p.m. show. There are many bad seats there because of pillars or other blockages. I requested an appointment with the Cruise Director to discuss the situation. He refused to meet with me. The food service and presentation were outstanding, but the food quality was far below what we have experienced on other ships.

The arrival and departures at every port were very emotional because of the big welcoming and farewell locals that turned out to see the ship make a first visit to each port. There were bands, balloons, dignitaries, & everything that one could imagine. It felt good to see the reception for a ship that is American owned by Carnival Cruise Lines. The ship was built in France.

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