We sailed on Costa Fortuna on 3-23-08. This was our second time on Costa. Our last experience was several years ago and was very good. We can't say the same this time.

The food only ranged from bad to fair. Service in the dining room ranged from poor to fair. What happened to the days when you didn't have to ask for your water to be refilled.On our last trip on Costa the food was one of the highlights, this time it was barely edible some nights. Most of the desserts tasted the same. We traveled with a group of 11 people and had requested to be seated together. On the first night eight of us had a nice table on the balcony with an ocean view. The other three were on the main floor. After talking with the maitre d we were moved on the second night. We now had a noisy table next to the wait station and the other half of our party was around the corner (out of view).

We paid extra money for a cabin that had a kingsize bed. When we arrived at our cabin we had a SMALL cabin with bunkbeds. We were told that the ship was sold out and they would have a cot sent to our cabin. The cabin was so small that the cot would not fit. I had to take the mattress off the top bunk and sleep on the floor. At 10:00PM on the 4th night we were moved to a cabin with a kingsize bed. The next night in the dining room people told us that there was several empty cabins around them the entire cruise. Both of our cabin stewards were great (for to different cabins). At 7:00AM they were out there working (I don't know what time they started) many times our cabin wasn't cleaned until after lunch. They didn't seem to finish the morning cleaning until 3:00PM. They started the evening cleaning at 5:00PM and didn't finish until 11:00PM. It appeared the had far to many cabins to clean. Read more