There was no one to greet us at LA airport from NCL. Once we found them, transporting and boarding ship went fine. Our balcony cabin was great but sometimes they forgot to give us clean towels. Good bathroom and lots of cabinet space for clothes. The glass windows all over the ship needed cleaning. Long lines waiting to disembark for shore excursions. Ships Casino was small but they intend to fix this. Buffet crowded at serving time. Hard to find a seat. Added cost for speciality restaurants too high. Food was good and shore excursions great.Hawaiian decor still on ship. Played bingo but found cost too much. Shows were good, Acappella group was the best. We were surprised to find that you could make reservations at the free restaurants to be seated promptly without waiting in a long line. We ate at all the speciality restaurants( with reservations the day before)and found the food and service excellent. Service was great after the first day of a new crew getting their bearings. We found all the employees courteous polite and helpful. The Bags check and E-ticket program had problems that caused a long line at the information desk the last night of our cruise. Breakfast room service was great but menu limited. Panama canal transit was very interesting. Good view from our balcony. We liked the port of Cartagena the best. Now that we know the ins-and-outs of Freestyle Cruising we would cruise with NCL again.