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Celebrity Infinity Review

4.0 / 5.0
Editor Rating
1566 reviews
20 Awards

Infinity - Western Mediterranean

Review for Celebrity Infinity to the Western Mediterranean
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First Time Cruiser

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Public Rooms
Fitness & Recreation

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Sail Date: Feb 2004

We took the ship in Buenos Aires, we left late, next day we arrived to Montevideo, we left late again, one of the persons at our table said, there is something strange, the ship is too slow. Next day we were informed that the turbine of one side was working in bad conditions, the reason we were late, and left late from every pier.

They informed us that we were going to skip the Falkland Islands. This problem was that this was not informed to the passengers when it should have been informed, they did it only when we all were on sea, and no passenger was coming on board or could leave. This preexisting problem which was not disclosed to boarding passengers so no option was given to us to sail or not, we were forced to accept the itinerary changes they made, once we were already sailing. People, as we did, took only the cruise to go the the Falkland Islands, no other reason, and we didn't make it there.

The Captain didn't appear to give an welcome to the tables and really he didn't care much if we were happy with the decision or not, then he communicated that we were going to receive as a compensation US$ 75 per person, which is an insult, because it doesn't even cover the tips which are "voluntary" so they say, and cost 150U$ per person as minimum. The other claim is that the amount, we received didn't even pay for the fuel for the ship till the Falkland Islands, or permission to disembark, and lets not speak about the days we had to stay on board with no disembarkation which were quite boring.

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