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This was our first RCCL experience and not a good one. We have cruised with Carnival 3 times prior and will not go on RCCL again. Getting on was a breeze, liked that. Small ship, easy to get around and learn where everything was. Had inside room, very small, not great for a smoker, first thing room steward said was not to smoke very much, it would set off smoke alarm! Big alarm for me, luckily had friends with balcony stayed there except when sleeping! Shower is size of a toilet. SMALL. can't turn around and girls don't even try to shave your legs! Vibration was atrocious! Staff was not friendly or helpful at ALL, have to figure it out yourself. Main dining was substandard, no lobster or shrimp-only cocktail, no sirloin or ribeyes; service was outstanding. Windjammer buffet was okay, had to peel and slice your own fruit! Salad was good. Ice cream machine shut down most of the time. Room service good but brought small pots of coffee had to order continuously. Entertainment ok, Cruise director was an idiot. Best part was the Quest, adult scavenger hunt, really hilarious. Photographers not around much, selective in who they took pictures of! Liked the mats around photos. Cruise cam not featured on TV and not around much. Can't book excursions on TV, can't look at bill on TV. Ship newspaper difficult to understand with conflicting times on port departures, better double check that! Drinks were ok, better on carnival. Bar staff not friendly, deck staff-all staff for that matter NO sense of humor, maybe too professional/serious, not enjoyable. Casino staff ok. Purser's desk closed most of the time, staff not helpful or friendly at all, told me one thing, another person another. Didn't get excursion we wanted cause they were closed half the time and couldn't get it on TV, we shouldn't have waited to book. Definitely book before you leave. Did I mention the vibration? Asked the staff about it, said was normal, always like that. HORRIBLE vibration, vibration, vibration. Overall I give them a 1, will not cruise RCCL again. Carnival is tops to us. Going Norwegian in 6 months, hope its better than RCCL.

Splendour of the Seas - Western Caribbean

Splendour of the Seas Cruise Review by Denise Cromley

Trip Details
This was our first RCCL experience and not a good one. We have cruised with Carnival 3 times prior and will not go on RCCL again.
Getting on was a breeze, liked that. Small ship, easy to get around and learn where everything was. Had inside room, very small, not great for a smoker, first thing room steward said was not to smoke very much, it would set off smoke alarm! Big alarm for me, luckily had friends with balcony stayed there except when sleeping! Shower is size of a toilet. SMALL. can't turn around and girls don't even try to shave your legs! Vibration was atrocious!
Staff was not friendly or helpful at ALL, have to figure it out yourself. Main dining was substandard, no lobster or shrimp-only cocktail, no sirloin or ribeyes; service was outstanding. Windjammer buffet was okay, had to peel and slice your own fruit! Salad was good. Ice cream machine shut down most of the time. Room service good but brought small pots of coffee had to order continuously.
Entertainment ok, Cruise director was an idiot. Best part was the Quest, adult scavenger hunt, really hilarious. Photographers not around much, selective in who they took pictures of! Liked the mats around photos. Cruise cam not featured on TV and not around much. Can't book excursions on TV, can't look at bill on TV. Ship newspaper difficult to understand with conflicting times on port departures, better double check that! Drinks were ok, better on carnival. Bar staff not friendly, deck staff-all staff for that matter NO sense of humor, maybe too professional/serious, not enjoyable. Casino staff ok. Purser's desk closed most of the time, staff not helpful or friendly at all, told me one thing, another person another. Didn't get excursion we wanted cause they were closed half the time and couldn't get it on TV, we shouldn't have waited to book. Definitely book before you leave. Did I mention the vibration? Asked the staff about it, said was normal, always like that. HORRIBLE vibration, vibration, vibration.
Overall I give them a 1, will not cruise RCCL again. Carnival is tops to us. Going Norwegian in 6 months, hope its better than RCCL.
Denise Cromley’s Full Rating Summary
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