Vision of the Seas Review

Mexican Rivera 2/10/08

Review for the Mexican Riviera Cruise on Vision of the Seas
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breanth
First Time Cruiser • Age 40s

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Sail Date: Feb 2008
Traveled with children

Well, we are finally home and back to the normal routine of life so I thought I would take a moment to write a little on our vacation.

We flew into LAX and got there at 10:30. I had already made reservation with Sky Limo to pick us and take us to the pier. I had heard great things about them. I don't think we will use them again. There was 7 of us including a baby. A 15 passenger van was reserved along with a car seat and when they arrived we had a car and no seat...so it took a while to get it all together. Once we arrived at the pier at noon everything went smooth. We were checked in and on the ship in about 15 mins.

Our cabin was ready when we got there...but should not have been. We had cabin 2596 with the adjoining cabin of 2598. Our cabin was filthy. There was hair everywhere....in drawers, on the bed, and I won't tell you about the bathroom! My husband called guest services and we were told someone would be there in about 15 mins. We decided to go up to the buffet while it was cleaned. When we returned about an hour and half later ready to unpack our bags our room had not been touched and the adjoining room door not unlocked. I got out my Clorox anytime/anywhere spray and went to work on the drawers so we could put our clothes in. I have to say as I was doing this I was getting more and more upset! I finally went up to guest services and they called again and assured me someone would come to at least clean the bathroom. Finally about an hour later our stateroom attendant came and introduced herself, apologized and said she would clean it during the muster drill. Let's just say for the first time ever we did not leave a tip at the end of the trip for her. When getting into bed that night we found fake fingernails and then looking further found more under the bed. My husband picked them up wrapped them in Kleenex and put them in a corner to see if she would notice and she NEVER did....I ended up cleaning our room everyday after little spills here and there and we had our bed turned down 4 times out of 7.

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