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Queen Mary 2 (QM2) Review

4.0 / 5.0
Editor Rating
1275 reviews
10 Awards

Disappointed in Cunard

Review for Queen Mary 2 (QM2) to the Bahamas

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Feb 2008
Cabin: Balcony

My wife and I booked the 4 day President's Weekend Cruise on Cunard because I heard that the QM2 was the best ship in the world. Any while in some areas I would agree there were far more areas for improvement.

Let me start with the positives, Todd English, was amazing, had i known how good it was i would have booked all 4 nights!!! Our server Paul was friendly, and wonderful. He was the only person on the entire ship that I would say seemed friendly. We booked an A1 cabin so we dined in the Britannia, it was extremely disappointing. The food was average at best and the service, well lets just say i have received better service at IHOP. The waiter just dropped the food and ran, one night i had to wait over 10 minutes for a drink and they never checked to see how the food was, it was drop and run....very sad for a ship that is suppose to be top of the line.

Afternoon tea was nice, the tea was great, scones lovely and finger sandwiches were enjoyable but the Queens Room could not handle the number of people and sometimes you waited for 15 minutes for a table. Had i worked there i would have walked around to the people standing and apologized for the wait, but that would have taken time and none of the servers, waiters or restaurant staff seemed to care about the guests.

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