Let's start with if there were problems, they have been or will shortly be addressed.
From my Previous Post from the SHIP on the last day (used up the last of our minutes): It was an excellent trip. We made a few new friends and truly enjoyed our cruise.
The staff is outstanding, I mean really outstanding, they are friendly and go out of their way to ensure everyone is having a good time. The personal attention we received on this trip far exceeds anything we have experienced on our 6 previous cruises.