I booked this cruise in an effort to find a replacement cruise line for Princess. After 25 cruises with Princess,I do not think I will cruise with them again.
Embarkation was a snap for us, because we got to the pier early per our advice to all of our clients, between 10:30 and 11:00. We were on the ship by 12:15. However, because of a computer problem we had to delay sailing by two hours so they could check in the rest of the passengers. Quite a few unhappy people, but it was not a MSC problem, it was the company they hired .The Captain did send everyone a letter of apology anyway.
CABIN We were escorted to our Balcony Suite by a young lady who was pleasant and happy. The cabin had an overabundance of closet and storage space.. A good sign! My wife loved the separate make up vanity with separate chair and focus lighting. Behind the makeup mirror were a safe and more storage. The main closet was a small walk-in with ample hanger space and storage drawers. The TV cabinet also had three doors. Behind on door was a min-frig and the other two had more storage. There is a large ice bucket that was refilled twice a day. However, the bed and pillows were not up to the standards of other lines. The bathroom was very spacious with a nice shower head, plenty of hot water and good water pressure. The balcony was average size with two chairs and a table. The "Suite" part of the name is a little misleading because it is not the kind of suite that we are familiar with. I would not even mention it as part of the name. We unpacked our carryon bags and were in the cabin for about an hour and suddenly notice a strange silence: NO ANNOUNCEMENTS IN THE CABIN! The cabin stewards were very efficient and always greeted us with a smile.