Adventure of the Seas Review

Norovirus and the

Review for the Southern Caribbean Cruise on Adventure of the Seas
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Dusty2
First Time Cruiser • Age 60s

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Sail Date: Dec 2007
Cabin: Superior Oceanview Stateroom with Balcony

The December 9-16, 2007 Southern Caribbean cruise on Adventure of the Seas was our 3rd on a Royal Caribbean Voyager class ship; however it was our 1st on the Adventure. The ship was at full capacity (3600+), consisting of people from over 30 countries. The largest number of passengers was from Puerto Rico, estimated by the Cruise Director as exceeding 1800. As I will describe below, the cruise was very disappointing due to the inadequate sanitation efforts taken by the ship staff and their management team.

Embarkation: Overall, the quickest we have ever experienced. We arrived at 11:15 am and were on board in the Windjammer by 11:45. While waiting in line to get into the processing area we noticed ambulances leaving the dock adjacent to the ship. We later were informed by ship's personnel that some passengers from the previous cruise were being transported off-ship for the completion of their required quarantine / recovery period of 48 hours after being diagnosed with norovirus.

Dining Facilities The food quality in Windjammer was OK, but didn't seem to have the variety of foods we have seen on other cruises. We had dinner in the main dining room twice. The food was good, but our head waiter was very inexperienced (starting his 3rd week) and made several mistakes on our orders and confusing orders between his assigned tables. We noticed that there were no sanitary wipes or supplies for cleaning hands at the entrance to the Windjammer or the main dining rooms. This seemed unusual and a departure from what we have seen on other Royal Caribbean cruises, especially in cold & flu season. Few ship's personnel were on station at the entry to Windjammer, and the handling of multiple plates by children and adults was common practice.

Cabin Review

Superior Oceanview Stateroom with Balcony

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