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I have taken 3 cruise and have never written a review because I have always been more than satisfied with the cruise. This cruise did have enjoyable moments. However, it does seem that often misery can overshadow joy. Getting on the ship was fine. Like always simple and easy to check in. However, we were rerouted do to an "electrical problem" on the boat. We were supposed to end in Key West but started there. Which would not have been a big deal except we got to Key West at 7:00 am left at 1:30 pm. Nothing opened until 10:00 am so we had 3 and a half hours to enjoy the port. Not nearly enough time!!!! Our next port was Cozumel, Mexico. What a total disaster!!! People just congregated in the hallway on the first floor waiting to get off the boat. You were not supposed to get off the boat until Noon unless you had an excursion (which we did). However, there was no one to check and make sure this didn't happen. Many people missed their shore excursion because they could not get off the boat. We were told it was unorganized because RC does not typically tender in Cozumel, but was forced to because we changed our port day. Unacceptable! The staff should have know what to do. Tendering in Belize was nearly as bad. More waiting with little organization. Again many people missed their excursions because of delays tendering. The basically herded everyone in to the auditorium and we waited and waited and waited. However, the absolute worst was getting off the boat once we returned to Ft. Lauderdale!!!! The ship was a ghost ship. There were no employees to be found to give any direction. No announcements were made. Fist day on board we were told not to put our bags out the night before just to do the carry off ourselves. Which is normally what we do anyway. For the early carry off we were told to gather in the lounge on Deck 6. When we found out that we were disembarking from deck 4. It was a mad rush to the elevators to get off. People were pushing, shoving, and rolling over each other with luggage. There was even a fight. Simply awful then we got stuck on deck 4 with hundreds of people for over an hour. There was no where for the older people to even sit. If one person would have fallen they would have been trampled to death! It was awful!!! Carnival call by floor which is much better way. There is little or no congregating in the hallways. Food was not good at all. Choices were few in the dinning room. One night our entire table got up and left because there was nothing that appealed to us. I will never ever go on this boat again and it is quite possible I will never go on RC again either.

Never again on Enchantment of the Sea!

Enchantment of the Seas Cruise Review by cruisegrl

Trip Details
I have taken 3 cruise and have never written a review because I have always been more than satisfied with the cruise. This cruise did have enjoyable moments. However, it does seem that often misery can overshadow joy.
Getting on the ship was fine. Like always simple and easy to check in. However, we were rerouted do to an "electrical problem" on the boat. We were supposed to end in Key West but started there. Which would not have been a big deal except we got to Key West at 7:00 am left at 1:30 pm. Nothing opened until 10:00 am so we had 3 and a half hours to enjoy the port. Not nearly enough time!!!!
Our next port was Cozumel, Mexico. What a total disaster!!! People just congregated in the hallway on the first floor waiting to get off the boat. You were not supposed to get off the boat until Noon unless you had an excursion (which we did). However, there was no one to check and make sure this didn't happen. Many people missed their shore excursion because they could not get off the boat. We were told it was unorganized because RC does not typically tender in Cozumel, but was forced to because we changed our port day. Unacceptable! The staff should have know what to do.
Tendering in Belize was nearly as bad. More waiting with little organization. Again many people missed their excursions because of delays tendering. The basically herded everyone in to the auditorium and we waited and waited and waited.
However, the absolute worst was getting off the boat once we returned to Ft. Lauderdale!!!! The ship was a ghost ship. There were no employees to be found to give any direction. No announcements were made. Fist day on board we were told not to put our bags out the night before just to do the carry off ourselves. Which is normally what we do anyway. For the early carry off we were told to gather in the lounge on Deck 6. When we found out that we were disembarking from deck 4. It was a mad rush to the elevators to get off. People were pushing, shoving, and rolling over each other with luggage. There was even a fight. Simply awful then we got stuck on deck 4 with hundreds of people for over an hour. There was no where for the older people to even sit. If one person would have fallen they would have been trampled to death! It was awful!!! Carnival call by floor which is much better way. There is little or no congregating in the hallways.
Food was not good at all. Choices were few in the dinning room. One night our entire table got up and left because there was nothing that appealed to us. I will never ever go on this boat again and it is quite possible I will never go on RC again either.
cruisegrl’s Full Rating Summary
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