My husband and I just returned from our Transatlantic cruise on the Norwegian Gem. To say the least, we were very disappointed in almost every aspect of this ship.

We booked our whole trip through NCL. Our flight from Cincinnati, OH, through JFK, to Barcelona went very well. Our transfer from the airport to the Princess Sofia Hotel was excellent. The Princess Sofia was located in the center of Barcelona, with only a short walk to restaurants and city tour buses. The transfer from the hotel to the ship went well, too.

When we got to the ship, there were refreshments provided, before embarkation. Since we are Latitudes members (this was our fifth cruise with NCL), our line was very short and boarding went smoothly. Our luggage was delivered to our stateroom in a timely manner. Read more