Well we can call this the good ,the bad and the very ugly. The good Assitant MatreD Kerry from Australia,she was very help full when dealing with some of the problems we had while on board. The shore excursions were really nice( too long in Barbados though)great snorkeling in st martens and Martinique( watch out for the little jelly fish)
The Bad...The cabin steward was very lazy did nothing to earn a tip .Our welcome aboard package consisted of 1 tube of toothpaste 1 roll of dental floss and 2 rolls of rolaids while other got razors white strips shampoo etc.Our bed could have been made better by our 7 year old son.No bar of soap till we asked for one at 8:00 at night. The pursers desk did not handle our concerns well at all.i told her a bottle of wine or champagne was not going to solve the problem.I got a letter sent to my cabin from her telling because of the problems we have had that she had arranged for a free bottle of wine for us for dinner( SHE REALLY LISTENED WELL EH!!!) The head Maitre D ( Manuel) seemed to think that to solve the problem you fire the people (not true) or you move them to another table,well that will solve a lot won't it,the server can bring the same problems to that table.
THE REALLY REALLY UGLY On captains night( Lobster night) we watched as or head waiter picked a plate of food from the server that had been put back there from another table.When it was served to my husband and the cover lifted off,it was clearly obvious that someone had already eaten off of it.when I told (Nyuman) our head waiter he tried to convince me that ,that is what they look like.I told him to take it back and bring fresh.Not only did this set the mood for us but IT HAPPENED AGAIN .Two days later ( beef wellington night) we got a plate that had been taken to a table and was cooked wrong so they put it back on the server tray and my husband ordered his Medium. Nyman again brought this plate to our table and said this went to somebody else that wanted her done more well but this is the way you wanted yours so you can have it.I told him to forget it take it back and bring fresh. Our Matre D Manuel continued to harass us after this to make sure everything was OK. I know he was just doing his job but give us a few minutes in between bites to decide if we are really enjoying our food before you ask again.