Well, where does one start ?
My partner and I decided to take a break for a few days. We had chosen NCL's Jewel because it was a newer ship with a 5 day intinerary.
We arrived at the seaport of Miami only to find chaos. Taxis, Buses and hordes of people. There were very few porters, and no support staff from NCL. There were huge bins of luggage strewn around like it was the lost & found at O'Hare. After finding someone with NCL, we were directed into an hour long line up to security screen & register. From there we spent more time waiting to board. Not to mention the terminal is musty and is in need of updating.