This was our fifth cruise, four of them on Royal Caribbean. We are in our late sixties and travel alone. Air travel made by the cruise line got us to ship side at San Juan by 3:00PM. There was a very long line we were directed to by an unhelpful RC person. After waiting in line for half an hour I sought out another RC person and found the line was only for people with luggage to check and we were free to board since our luggage went directly from the airport to the ship. The ship is nicely appointed and our balcony cabin was what we expected. The number pad on the safe was worn off and we had to call the cabin person to find out what the numbers should have been - wrote them out since there was no hope of getting the pad replaced. The hinges on two of the closet doors were loose and both sagged when opened. The sink stopper was not hooked up and I do not think that the floor really ever got swept all week. There was plenty to do on the ship and we took advantage of the fitness center, walking track and mini golf course. The ice show was the best entertainment - I think the nightly shows reflect a cut back in expenses. You got the song and dance folks with music so loud that it would distort at the high end of the scale. One comedian out of all the nights. Food was good, Portofino's is worth the experience and expense. Beef was not up to par, but cold fruit soups were exceptional. Having paid long dollars in the past for RC outings, this trip we made all our own arrangements and put in some inexpensive beach time.

Major concern was the 1600 people on board from Puerto Rico. I went aboard with an open mind, but quickly found out that I was in a minority position. They took over the ship and the Captain surrendered to them. I am sure there were lots of great Puerto Ricans aboard, but believe me the mob ruled. Young girls sat on the stairways and completely block them off. Pre-teen boys were up on the golf course at night driving balls off into the sea. The only adult pool was invaded by families who ignored the no diving rules. One couple changed a dipper then held the baby up to the public shower to wash him off. The elevator buttons were covered in stick gunk and I can tell you from personal observation the young men failed to flush toilets after use, did not was hands, and if the did make a pass at the faucet, did not dry their hands so you were faced with a dripping door handle. I am sorry folks, but this was an animal boat and much of the fault lies with the Captain and failure to enforce any standards for the good of all. It appears to me that RC just wants to make a buck and will give away rooms in the hope of selling enough in booze, soda and gambling to recover their costs. I will never sail out of San Juan again, and I will certainly explore other cruise lines or fixed vacation spots before I ever sail again with Royal Caribbean