Third sailing with Celebrity, 2nd on Constellation. First experience with Cape Liberty. Looks like a war zone. Port Authority of NY/NJ supplied the oldest buses for the short trip to the ship from the check in desk. Buses do not have steps that descend (unless you are on the handicapped bus) so getting on and off is like climbing Mt. Everest with all your gear. Worst part of the whole experience is the boarding and leaving via Cape Liberty.
Outside cabin for 3 adults doesn't give you a whole lot of space when the folding couch is opened. Still nursing all the black & blues from that couch! Cabin attendant was right on the mark with any requests we made.
The one and only time we used Room Service was a disaster. We had to call after 1/2 hr. only to find that they "lost" our order. When it arrived, the individual pizzas were barely cooked, the coffee was like mud -- just horrible. Never again did we do Room Service!