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This cruise package included an inclusive arrangement to park the car at Heathrow for the period of the holiday. When parked up we caught the shuttle bus to Terminal 3 and met up with the NCL representative who soon had us boarded on a coach for Dover. Upon arrival our Latitude membership gave us fast track boarding on to the ship where our Stateroom awaited us, this was spotless and inviting with a fruitbowl and flowers to welcome us. Feeling a little hungry after our journey we went to the Garden Cafe where a magnificent hot & cold buffet awaited us, we were spoilt for choice. Prior to the ship sailing the Captain briefed everyone on our departure and the necessity to participate in the Lifeboat drill which was completed very efficiently. The Freestyle Daily Newssheet kept us informed on all shipboard activities while the in-cabin multi channel TV kept us up to date with the ships progress and briefings on the ports of call. The meals in Grand Pacific and Magenta were of the same high standard menu and waiter served, while the Blue Lagoon provided a simpler menu but still with waiter service.The Great Outdoors and the Garden Cafe provided both hot and cold meals of a high standard on a self service basis. There are seven other speciality restaurants to choose from albeit that there is a supplement per person to be paid on some ranging from $10to$20 per person on each occasion of use. The food in all outlets was of an extremely high standard with something for all tastes. Staff tipping is taken care of by NCL adding $10 per day to each adult account so all staff benefit, as many different members serve you throughout the voyage. It is a good idea to ask for a copy of your shipboard account the day before your cruise finishes in order that you can check it at your leisure. The final accounts arrives at your cabin around 4am on the day of your disembarkation thus time is limited for checking and queries. There appeared to be a considerable number of queries on the accounts and there was quite some wait to get them resolved before departure home. The cruise was most punctual with each port arrival on time and a good choice of tours to choose from at each destination. The Shore excursion staff were most helpful and showed great enthusiasm for their tasks. the crew overall were without exception helpful and prepared to go that extra mile. This is indeed a happy ship commanded by a fine Captain & officers who were friendly and approachable. The Entertainment in the ship`s theatre was of a high standard with only one exception that being a comedy troupe who were not appreciated on one night however the other ten night`s entertainment were first class with the ships resident Showtime cast delivering exceptionally high performances.The Casino,Sports facility, Fitness Suite and Spa were all first class. The Kids Club kept the youngsters busy and happy,they even had there own small servery in the Garden Cafe. All in all this cruise delivered what it advertised.The disembarkation process was smooth and unhurried we stayed in our cabin until called around 9am unlike our last cruise on a different line where we had to vacate our room at 8am and wait in public areas for some hours prior to being allowed to leave the ship. The trip to the airport was efficient and the flight home uneventful. It was a good cruise, our fourth with NCL and we have just booked up for the Panama Canal cruise with them for Apr 08.

Norwegian Gem - Western Mediterranean

Norwegian Gem Cruise Review by RonandKathi

Trip Details
  • Sail Date: October 2007
  • Destination: Western Mediterranean
  • Cabin Type: Mid-Ship Mini-Suite with Balcony
This cruise package included an inclusive arrangement to park the car at Heathrow for the period of the holiday. When parked up we caught the shuttle bus to Terminal 3 and met up with the NCL representative who soon had us boarded on a coach for Dover. Upon arrival our Latitude membership gave us fast track boarding on to the ship where our Stateroom awaited us, this was spotless and inviting with a fruitbowl and flowers to welcome us. Feeling a little hungry after our journey we went to the Garden Cafe where a magnificent hot & cold buffet awaited us, we were spoilt for choice. Prior to the ship sailing the Captain briefed everyone on our departure and the necessity to participate in the Lifeboat drill which was completed very efficiently. The Freestyle Daily Newssheet kept us informed on all shipboard activities while the in-cabin multi channel TV kept us up to date with the ships progress and briefings on the ports of call. The meals in Grand Pacific and Magenta were of the same high standard menu and waiter served, while the Blue Lagoon provided a simpler menu but still with waiter service.The Great Outdoors and the Garden Cafe provided both hot and cold meals of a high standard on a self service basis. There are seven other speciality restaurants to choose from albeit that there is a supplement per person to be paid on some ranging from $10to$20 per person on each occasion of use. The food in all outlets was of an extremely high standard with something for all tastes. Staff tipping is taken care of by NCL adding $10 per day to each adult account so all staff benefit, as many different members serve you throughout the voyage. It is a good idea to ask for a copy of your shipboard account the day before your cruise finishes in order that you can check it at your leisure. The final accounts arrives at your cabin around 4am on the day of your disembarkation thus time is limited for checking and queries. There appeared to be a considerable number of queries on the accounts and there was quite some wait to get them resolved before departure home. The cruise was most punctual with each port arrival on time and a good choice of tours to choose from at each destination. The Shore excursion staff were most helpful and showed great enthusiasm for their tasks. the crew overall were without exception helpful and prepared to go that extra mile. This is indeed a happy ship commanded by a fine Captain & officers who were friendly and approachable. The Entertainment in the ship`s theatre was of a high standard with only one exception that being a comedy troupe who were not appreciated on one night however the other ten night`s entertainment were first class with the ships resident Showtime cast delivering exceptionally high performances.The Casino,Sports facility, Fitness Suite and Spa were all first class. The Kids Club kept the youngsters busy and happy,they even had there own small servery in the Garden Cafe. All in all this cruise delivered what it advertised.The disembarkation process was smooth and unhurried we stayed in our cabin until called around 9am unlike our last cruise on a different line where we had to vacate our room at 8am and wait in public areas for some hours prior to being allowed to leave the ship. The trip to the airport was efficient and the flight home uneventful. It was a good cruise, our fourth with NCL and we have just booked up for the Panama Canal cruise with them for Apr 08.
RonandKathi’s Full Rating Summary
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