I have only a few complaints with respect to our RC cruise on the Vision of the seas The check-in process at the airport was a nightmare. We were directed outside the terminal and were given little or no instructions on what to do once we were out there. Apparently, we were supposed to check in to get a bus pass. Once we arrived at the Pier, we were given instructions by a RC representative on where we were to go to continue the embarkation process. A man on our bus inquired as to the process for those who were in a Suite. Apparently, Suite holders were to check in at an entirely different spot at the Pier. As we were in a Jr. Suite, I asked the RC representative if that meant that we were to also check in with the other Suite holders. We were told, very rudely, to read the signs. We never did get an answer to our question from any of the RC representatives so we decided to get in the line with the rest of the "regular" cabin holders. The rest of our party came in on the bus behind us, who mysteriously, took them on a 45 minute tour of Seattle prior to taking them to the Pier. They should have been arriving on the bus that departed directly behind us. Instead they didn't get on the ship until close to 2:30 p.m. (an hour and a half after we arrived). Needless to say, they were not happy. If I had to do it all over again, I would not have paid the $36 per person transfer fees and would have secured my own transportation to and from the Pier. A couple in our party also had a bad experience with the debarkation process due to RC never calling their assigned color and number. Apparently when they called Pink 1, it meant Pink 5 as well (go figure). We waited for them for almost an hour and almost missed our flight home.
Now on to the good stuff! We were very, very happy with our Jr. Suite. It was very roomy with a lot of storage space (well worth the money). The bed was very comfortable and ship was very clean. Only one night of rough seas, but Bonine did the trick. Thank you to all on this website who recommended it. I felt that the food, overall, was good not great. Although I had my expectations set pretty high from everything we had heard about RC and from our previous cruising experiences on other cruise lines. We had second dinner seating and our wait staff and bar staff were awesome. We were very happy with the second seating in that we did not have to rush back to the ship while in port.
As far as the ports; we were very surprised at how commercial Juneau and Skagway were. I guess I expected something else; although we enjoyed both very much. We were pleasantly surprised by Prince Rupert. It is a very friendly, authentic town. Unfortunately, I feel in a few years this authentic fishing village will become as commercialized as Juneau and Skagway. Our weather was fabulous, apparently one of the best weeks of the season.