Serenade of the Seas Review

4.5 / 5.0
1,675 reviews

Serenade of the Seas - Alaska

Review for Alaska Cruise on Serenade of the Seas

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Sail Date: Jul 2007
Traveled with children

This trip was originally for my husband and 20 year old son. At the last minute my husband could not travel (he has stage IV cancer and the chemo treatments caused his white cell count to plummet- no travel for him). Royal Caribbean could not have been better in handling this last minute change. We flew to Vancouver from Toronto a day ahead. I discovered we had been upgraded to a junior suite which did give each of us more privacy. We had a large balcony, somewhat obscured view as we had the last stateroom at the aft end of deck 10. It was still better to have the bigger room. The boarding experience was fine, although later arriving passengers were delayed due to the U.S. Immigration computers going down. I found the stateroom clean but there was a strong sewage odor in the bathroom which dissipated after we set sail. We had the later dining time and our table companions were great. On the only other cruise I had been on we had "any time dining". I didn't think I'd like the assigned table aspect but we lucked out. I would say the food in the main dining room was good, not great, with very good service. The Windjammer buffet could use more variety and hotter hot food. The ship overall was great- lots of glass and windows (could have used more elevators, especially at dinner time and other busy times). With one exception, the ship staff was friendly and helpful. The man at the excursion desk was condescending and not helpful at all. My son liked the fitness center, the adult pool (the staff was good about getting younger kids out of the pool at the 4:00 deadline), and the food. He was too young for the casino and too old for teenage activities but found enough to do. In Sitka, we did not plan an excursion through the ship but with a small group booked a local guide at the pier for a sightseeing tour. He was great and it was much more personal. In Skagway we took the train up the mountain and loved the views. The only annoyance was the family in our rail car who allowed their kids to talk incessantly so no one could hear the guide. In Juneau we went to the Mendenhall glacier and the salmon bake. The salmon bake was a bit touristy but they had live music and a decent lunch. It was too short a day in Juneau- the ship sailed at 3:30 and the ship was a long walk from the town center. The best was the day we were at the Hubbard glacier- the captain got us very close and stayed long enough for a good look. I also enjoyed a couple of lectures by a geologist on board. My suggestions to Royal Caribbean- better variety and quality in the Windjammer, don't serve lobster tails if you are going to serve a 2" tail and go something about the smelly bathrooms!

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