We read many reviews and books and expected this to be such an amazing cruise. What a disappointment.
We booked concierge class and all the brochures talked about the "pillow menu". We did not get one.
The ports were great, except the ship docked at container ports so we were quite a ways from the cities. Celebrity operated a shuttle bus that cost $12 per person, per day to ride to the city. They did not have enough buses and the wait and the lines were long.