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Vision of the Seas Review

3.5 / 5.0
Editor Rating
1160 reviews
4 Awards

Vision of the Seas - Alaska

Review for Vision of the Seas to Alaska
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Terrie
First Time Cruiser

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Additional details

Sail Date: Jul 2007
Cabin: Superior Ocean View Stateroom with Balcony
Traveled with children

First off I want to get the negative out of the way. When we got back from our 3 day cruise to Ensenada in 2006 we decided to book another cruise because we had so much fun. Due to being unsure how to schedule an Alaska cruise we decided to go through a travel agent. When my husband went, the travel agent picked up the phone and called Royal Caribbean who took care of it all. That was a lesson learned, we now will call Royal ourselves. When we booked this cruise we were not sure our son could go so we initially reserved for the three of us, this was eight months before the cruise. Everything was fine until we added our son which was 6 months before we were to go, when we went to the travel agent she once again called Royal and added him. Three weeks before our cruise we got our documents and found out that our minor son was on a separate flight (4 hours before we were to leave for Seattle and 4 hours after we would be leaving to come home). Our travel agent called and got a hold of a few very rude customer service people in the flight section of Royal Caribbean to get the problem resolved. This took two weeks which included me calling and getting a very rude man that could care less that we were on separate flights. When Royal Caribbean fixed the problem and put us on the same flights there wasn't an apology for the rudeness or the stress that it put us under. I thought since we were Crown and Anchor society members that our treatment would have been somewhat better, but that isn't true, their customer service people are rude to all.

Ok, negative over. Now on to our trip: the morning we left for our cruise until we got home was the most wonderful time that our family has ever had. The flight to Seattle was the morning of our cruise, my husband TC was nervous about what we were going to do about finding a Royal Caribbean representative at the Seattle airport. Well, we got off the flight headed for the area where you get your luggage and when we got there to our surprise there was a Royal Caribbean representative waiting for us. After she checked us in we were directed to where we were to leave our luggage and then we got on the bus. We didn't see our luggage until it arrived in front of our stateroom door. This part of Royal Caribbean scheduling our flight and transportation to the ship was great.

Embarkation: TC checked us in and after standing in line for about 15 minutes to have our picture taken we were aboard. This was fast and efficient which surprised and pleased us.

Cabin Review

Superior Ocean View Stateroom with Balcony

Cabin D1
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