This was my 6th Alaska cruise and NO ONE can spoil this cruise. This time it was a family reunion of adults ranging in age from 40 to 85. I used an internet agency that I explicitly trust to book the cruise. We flew to Whittier because it is easier to get the long flight over first. I used Princess to book the flights and that was a mistake. My traveling party had 2 disabled and we were split up all over the plane, none close to the front.
EMBARKATION: We were the last onboard and there were no wheelchairs for the disabled (includes me). The 6 cabins were not in a row as booked and confirmed. Got an excuse 4 days later that made no sense but Passenger Services onboard tried and that matters.
CABINS: The cabins are very small compared to other lines. No seating area or table to enjoy your morning coffee. The shower was built for an 80 lb. pygmy. You couldn't even turn around in the bathroom. AWFUL!! Lots of space wasted on a huge closet area that experienced travelers would never use. The balcony was wonderful as usual. NEVER cruise Alaska without a balcony stateroom. You will miss the splendor of Alaska. Our cabin steward did the minimum. I had to ask her to vacuum! Ice didn't appear as I asked and my soda order was not submitted as asked. No extra tip here!! Princess needs to get with the rest of the industry and upgrade their beds and pillows.