I am just off the Eastbound Transatlantic aboard the CONSTELLATION. My hotel here in London (The Park Lane Hotel--executive level) has a free internet terminal so I will steal a few minutes from our post-cruise vacation to cut and paste (from my trip journal) a review of the cruise.
Our departure by car from the Berkshires of Massachusetts was less than auspicious. Leaving at 5 AM in the dark and freezing rain and enduring six hours of stop and go traffic into New York City to board our plane at JFK was painful enough but missing our flight departure time by over an hour was the worst.
We were fully prepared to have to beg, cry and fork over cash to book a new flight to replace the missed one on Jet Blue but were shocked and pleased to be able to rebook for a flight leaving in just 2 hours and FOR FREE! The counter agent at Jet Blue could not have been more pleasant and helpful. I regret that in my shock at the result I neglected to get his name so that I could personally thank him.