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We have cruised with many different cruise lines, P&O, Princess, RCI, but this was our first time with Celebrity. We chose this cruise because we had always wanted to see Hawaii and this included some relaxing sea days prior to visiting the islands at the time of year we wished to travel. Having travelled from Scotland we spent two days in Long Beach prior to the cruise. This let us get over the jet lag, do some shopping and get into a relaxed mode ready for our cruise. We took a taxi from the hotel to the pier and arrived around 1pm earlier than advised but this was not a problem and indeed we later discovered embarkation had started at 11am. Clearly Celebrity try to stagger arrivals by suggesting times in the pre cruise literature. Checking in was relatively simple and quick although our priority boarding was disappointing as it seemed everyone had some sort of priority. We were greeted with a glass of champagne and were quickly in our cabin and back out again to explore our new home for two weeks. Our initial thoughts were good and everything was easy to find. We even had a snack in the Waterfall Cafe. The choice of food was great just what we needed for a late lunch. We had chosen late sitting dining. We love the restaurant experience and meeting new friends for dinner each evening. Our table was for 10 so we had eight new people to get to know, although after the first evening two did not return. The waiter, Marshall from Turkey, introduced himself and his assistant, Gusti, and explained the menu and what we could expect. The choice was really good and throughout the cruise items were not repeated. There was a regular choice, beef or salmon, in case the main menu did not meet your taste. One small complaint and this is not just Celebrity but the food was never really hot. I believe this is an American trait. One particular policy we liked though was that Marshall waited until everyone had finished their choice for each course before removing plated and bringing the next selection. Overall the service in the Cosmopolitan restaurant was very good, the food excellent and experience most pleasing. We were astonished at the choice of eating places on board the Summit. There was the main restaurant as described but also the Waterfall cafe (24 hours), Sushi bar, sandwich bar, pizza, sandwiches, burgers, light menu and room service and of course there was the speciality restaurant The Normandie. We tried the Normandie one evening having received very good recommendation from other guests on board. At $30 pp extra it was the highest supplement we have paid for this dining choice but I have to say it was well worth the money. The restaurant has Michel Roux name attached. The menu choices were excellent and all entrees are prepared tableside by your waiters. The food was absolutely first class and although the meal took three hours to prepare and eat the time flew by and at the end we were delighted to have visited the restaurant. Make sure you do too. As I have said we found getting around the ship easy. The public rooms were well cared for clean and freshly decorated although being non smokers we did find that the bars designated for smoking very smoky. Time to rethink your smoking policy Celebrity! Our favorite bar was the Martini Bar on deck 5. Perhaps it was the strength of the drinks or the excellent service we received from Virginia but we visited every night. We like a small flutter and enjoyed our time in the casino but again spoilt somewhat by the smoky atmosphere everywhere. We were disappointed with the evening entertainment. Perhaps this was more to do with the different nationality, we did not understand the jokes. Some of the Broadway production shows did have a lack of professionalism but we did discover this was a new team for this cruise. The aerial artistes were excellent. We also spent some time listening to the lecturer on board who spoke in very humorous tones about crossing and cruising, yes there is a big difference. Well finally after four sea days we arrived in Hilo on Hawaii and it was raining which meant out helicopter tour of the volcanoes was cancelled. So we were not happy and unless you see the volcanoes there is nothing else to do in Hilo. Lahaina on the other hand was completely different. Our tour took us whale watching and snorkeling. A great day weather wise and the tour guides were very well informed and knowledgeable and we visited the Banyan tree. Kona was disappointing as a place to visit, just where is the beach? Finally to Honolulu and Waikiki and all that has to offer. We did go to the Paradise Cove luau in the evening. The entertainment was lively and very good although the food was dreadful, no one at our table seemed to eat everything and the queues for drinks were extremely long. Probably not worth the money. We used the spa quite a lot really and this is where we had our main grumble. The prices of course were high but the experience was enjoyable but this was all spoilt by the high pressure selling of products which followed your treatment. And now for the main problem which spoilt the last few hours, tipping. I know there is a cultural difference between the US and UK about tipping but the constant badgering for tips from just about everyone you encounter became a nuisance almost to the point of deliberately not giving recognition for good service. Isn't it about time cruise lines paid their staff a proper salary and stop this begging. Overall we thoroughly enjoyed our holiday aboard the Summit. The Celebrity cruise experience is up there with the best and we will certainly be using the company again. Hope you do too.

Celebrity Summit - Hawaii

Celebrity Summit Cruise Review by zackdog

Trip Details
  • Sail Date: March 2007
  • Destination: Hawaii
We have cruised with many different cruise lines, P&O, Princess, RCI, but this was our first time with Celebrity. We chose this cruise because we had always wanted to see Hawaii and this included some relaxing sea days prior to visiting the islands at the time of year we wished to travel.
Having travelled from Scotland we spent two days in Long Beach prior to the cruise. This let us get over the jet lag, do some shopping and get into a relaxed mode ready for our cruise. We took a taxi from the hotel to the pier and arrived around 1pm earlier than advised but this was not a problem and indeed we later discovered embarkation had started at 11am. Clearly Celebrity try to stagger arrivals by suggesting times in the pre cruise literature. Checking in was relatively simple and quick although our priority boarding was disappointing as it seemed everyone had some sort of priority.
We were greeted with a glass of champagne and were quickly in our cabin and back out again to explore our new home for two weeks. Our initial thoughts were good and everything was easy to find. We even had a snack in the Waterfall Cafe. The choice of food was great just what we needed for a late lunch.
We had chosen late sitting dining. We love the restaurant experience and meeting new friends for dinner each evening. Our table was for 10 so we had eight new people to get to know, although after the first evening two did not return. The waiter, Marshall from Turkey, introduced himself and his assistant, Gusti, and explained the menu and what we could expect. The choice was really good and throughout the cruise items were not repeated. There was a regular choice, beef or salmon, in case the main menu did not meet your taste. One small complaint and this is not just Celebrity but the food was never really hot. I believe this is an American trait. One particular policy we liked though was that Marshall waited until everyone had finished their choice for each course before removing plated and bringing the next selection. Overall the service in the Cosmopolitan restaurant was very good, the food excellent and experience most pleasing.
We were astonished at the choice of eating places on board the Summit. There was the main restaurant as described but also the Waterfall cafe (24 hours), Sushi bar, sandwich bar, pizza, sandwiches, burgers, light menu and room service and of course there was the speciality restaurant The Normandie. We tried the Normandie one evening having received very good recommendation from other guests on board. At $30 pp extra it was the highest supplement we have paid for this dining choice but I have to say it was well worth the money. The restaurant has Michel Roux name attached. The menu choices were excellent and all entrees are prepared tableside by your waiters. The food was absolutely first class and although the meal took three hours to prepare and eat the time flew by and at the end we were delighted to have visited the restaurant. Make sure you do too.
As I have said we found getting around the ship easy. The public rooms were well cared for clean and freshly decorated although being non smokers we did find that the bars designated for smoking very smoky. Time to rethink your smoking policy Celebrity! Our favorite bar was the Martini Bar on deck 5. Perhaps it was the strength of the drinks or the excellent service we received from Virginia but we visited every night. We like a small flutter and enjoyed our time in the casino but again spoilt somewhat by the smoky atmosphere everywhere.
We were disappointed with the evening entertainment. Perhaps this was more to do with the different nationality, we did not understand the jokes. Some of the Broadway production shows did have a lack of professionalism but we did discover this was a new team for this cruise. The aerial artistes were excellent. We also spent some time listening to the lecturer on board who spoke in very humorous tones about crossing and cruising, yes there is a big difference.
Well finally after four sea days we arrived in Hilo on Hawaii and it was raining which meant out helicopter tour of the volcanoes was cancelled. So we were not happy and unless you see the volcanoes there is nothing else to do in Hilo. Lahaina on the other hand was completely different. Our tour took us whale watching and snorkeling. A great day weather wise and the tour guides were very well informed and knowledgeable and we visited the Banyan tree. Kona was disappointing as a place to visit, just where is the beach? Finally to Honolulu and Waikiki and all that has to offer. We did go to the Paradise Cove luau in the evening. The entertainment was lively and very good although the food was dreadful, no one at our table seemed to eat everything and the queues for drinks were extremely long. Probably not worth the money.
We used the spa quite a lot really and this is where we had our main grumble. The prices of course were high but the experience was enjoyable but this was all spoilt by the high pressure selling of products which followed your treatment.
And now for the main problem which spoilt the last few hours, tipping. I know there is a cultural difference between the US and UK about tipping but the constant badgering for tips from just about everyone you encounter became a nuisance almost to the point of deliberately not giving recognition for good service. Isn't it about time cruise lines paid their staff a proper salary and stop this begging.
Overall we thoroughly enjoyed our holiday aboard the Summit. The Celebrity cruise experience is up there with the best and we will certainly be using the company again. Hope you do too.
zackdog’s Full Rating Summary
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