1. Home
  2. Cruise Reviews
  3. Celebrity Infinity
The Infinity, though older was neat and clean and well kept. As regular Princess cruisers we were impressed by Celebrity service levels. Example,: try and contact guest services during busy hours on Princess, not happening. But Celebrity Guest Services ALWAYS picked up on the first ring! Our table in the back of the dining room next to the big windows was awesome. The food was very good, but we liked princess buffet area a little better. Also the rooms were nice but a little tight. The problem we had was even though this is their summer, once we went south of Puerto Madryn, (5th day of 14 day cruise), it was too cold to go out on the deck and pool area. So with 6 days at sea we were confined to the interior of the ship. To make it worse, celebrity's annoying "Class System" did not allow us access to all areas of the ship. In addition, there was maintenance going on in areas we wanted to go, and we had to run out of an afternoon show in the theater due to a very strong odor of solvents they were using on something. Very poor that we were not advised of this in advance. Ports: this should be a 10 day cruise and lose some of the useless ports. Punta Del Este is nice for rich European tourists but useless as a cruise port. Also, Puerta Arenas was a port with almost nothing to offer but a decaying old outdoor museum which we froze trying to see it. The best ports were Puerto Madryn where we saw (after a 2 hour bus ride) a fantastic penguin rookery. Ushuia which would have been very nice if the weather was better, and the last stop Valparaiso and Santiago where we had a great guide we hired and took us everywhere. We are going on celebrity Sihouette next July 2016 to British isles and expect it to be outstanding.

Ship Good, Ports not so much

Celebrity Infinity Cruise Review by kenk44

Trip Details
  • Sail Date: January 2015
  • Destination: South America
  • Cabin Type: Deluxe Ocean View with Balcony 2A
The Infinity, though older was neat and clean and well kept. As regular Princess cruisers we were impressed by Celebrity service levels. Example,: try and contact guest services during busy hours on Princess, not happening. But Celebrity Guest Services ALWAYS picked up on the first ring! Our table in the back of the dining room next to the big windows was awesome. The food was very good, but we liked princess buffet area a little better. Also the rooms were nice but a little tight.
The problem we had was even though this is their summer, once we went south of Puerto Madryn, (5th day of 14 day cruise), it was too cold to go out on the deck and pool area. So with 6 days at sea we were confined to the interior of the ship. To make it worse, celebrity's annoying "Class System" did not allow us access to all areas of the ship. In addition, there was maintenance going on in areas we wanted to go, and we had to run out of an afternoon show in the theater due to a very strong odor of solvents they were using on something. Very poor that we were not advised of this in advance.
Ports: this should be a 10 day cruise and lose some of the useless ports. Punta Del Este is nice for rich European tourists but useless as a cruise port. Also, Puerta Arenas was a port with almost nothing to offer but a decaying old outdoor museum which we froze trying to see it.
The best ports were Puerto Madryn where we saw (after a 2 hour bus ride) a fantastic penguin rookery. Ushuia which would have been very nice if the weather was better, and the last stop Valparaiso and Santiago where we had a great guide we hired and took us everywhere.
We are going on celebrity Sihouette next July 2016 to British isles and expect it to be outstanding.
kenk44’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Free Price Drop Alerts
Get Celebrity Infinity price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Deluxe Ocean View with Balcony 2A
Cabin 2A 7166
Slightly small but well laid out, closets by the door were difficult to get around. Closet lay out in Princess is much better.Slightly larger veranda was nice but bad weather stopped us from using it muchShower area was good.
Deck 7 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins