1. Home
  2. Cruise Reviews
  3. Magellan
Went the Solar Eclipse and northern lights cruise. This was the maiden voyage.. The ship was half full so we had one sitting for dinner.. The food in the bistro, a self service restaurant was always cold. Lots of people complained but nothing was done about it.. The food in the waiter service restaurants was nice, and hot too.. There was lack of hand sanitation, we have been on a few cruises and hand sanitation is always strict. Quite a few of the staff could not understand English. When we got to our cabin, we had a nice surprise that we had a complimentary drinks package which was 5 bottles of wine. We gave our receipt to the waiter on the first night. We received a bottle. But the next night the waiter had no idea what we were on about when we said about the package. So we only had 1 of the 5 bottles. Reception didn't have a clue about the package either. The staff were not very friendly either. Our cabin steward Maria was lovely and a waiter in the bistro calls Boris...the rest didn't seem to want to give you the time of day...The chairs on deck was all rusty and worn out... We will not be sailing on the Magellan again... I just hope whoever sails with her in future, that they get there act together...  

A maiden voyage.

Magellan Cruise Review by kazmccann

Trip Details
  • Sail Date: March 2015
  • Destination:
Went the Solar Eclipse and northern lights cruise. This was the maiden voyage.. The ship was half full so we had one sitting for dinner.. The food in the bistro, a self service restaurant was always cold. Lots of people complained but nothing was done about it.. The food in the waiter service restaurants was nice, and hot too.. There was lack of hand sanitation, we have been on a few cruises and hand sanitation is always strict. Quite a few of the staff could not understand English. When we got to our cabin, we had a nice surprise that we had a complimentary drinks package which was 5 bottles of wine. We gave our receipt to the waiter on the first night. We received a bottle. But the next night the waiter had no idea what we were on about when we said about the package. So we only had 1 of the 5 bottles. Reception didn't have a clue about the package either. The staff were not very friendly either. Our cabin steward Maria was lovely and a waiter in the bistro calls Boris...the rest didn't seem to want to give you the time of day...The chairs on deck was all rusty and worn out... We will not be sailing on the Magellan again... I just hope whoever sails with her in future, that they get there act together...
 
kazmccann’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Service
Free Price Drop Alerts
Get Cruise & Maritime Voyages Magellan price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.