We booked this trip as the 'holiday of a lifetime', it certainly was not.

The cabin we were allocated 1041 had plumbing that did not always work, apparently because of the rough weather - this seemed to be a known problem, I would have paid more money not to have had this cabin had I known! The pursors office on the whole were unsympathetic (we are full so we cannot move you), they suggested writing a letter to the Head of Customer Services we did and received no reply. Eventually the problem seemed to be cleared and we were given a complementary bottle of wine but this was not handled well and left a very bad taste in the mouth.We were never honoured with a meeting with the Head of Customer Services.

Some things about the cruise were good, some good speakers and occasionally good entertainment. The cabin steward was very good. Read more