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Queen Elizabeth Review

4.0 / 5.0
Editor Rating
567 reviews
23 Awards

So disappointed

Review for Queen Elizabeth to Transatlantic
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6-10 Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jan 2015
Cabin: Oceanview

We booked this trip as the 'holiday of a lifetime', it certainly was not.

The cabin we were allocated 1041 had plumbing that did not always work, apparently because of the rough weather - this seemed to be a known problem, I would have paid more money not to have had this cabin had I known! The pursors office on the whole were unsympathetic (we are full so we cannot move you), they suggested writing a letter to the Head of Customer Services we did and received no reply. Eventually the problem seemed to be cleared and we were given a complementary bottle of wine but this was not handled well and left a very bad taste in the mouth.We were never honoured with a meeting with the Head of Customer Services.

Some things about the cruise were good, some good speakers and occasionally good entertainment. The cabin steward was very good.

Cabin Review


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