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Cruised the Dubai Emirates on 13/03/2015 Costa Serena

GOOD POINTS:

Lovely weather

Large clean ship

Entertainment group worked hard and shows were good

Most staff were really friendly.....but there were a few who were not (as if they could not be bothered to make an effort)

Had an inside cabin for two people which was a really good size (pleasantly surprised).

Went to the port at approx 5.30pm for embarkation and it was pretty straight forward.

Disembarkation was pretty straight forward as well.

If you drink it is advisable to take the drinks package (25 euros per person per day) Please see below for more info.

NOT SO GOOD POINTS:

Could not access cabin till 8pm on the first night of the cruise (I had read previous reviews which had highlighted this, so when booking our cruise we opted to fly out a day earlier and book into a hotel which gave us a late check out till 4pm. We could then make our way to the port at our leisure nice and fresh. Would advise doing this.

Food on the ship was not the best (you wont starve but it is not on comparison with NCL or ROYAL CARRIBEAN). I found that when it was a red meat dish, it was usually as tough as old leather.

Buffet selection was quiet repetitive.

Some drinks that were on the drinks package we purchased were not available (Tia Maria) and on another occasion they ran out of Drambuie and the only beer we could get on this package was Carlsberg on draft.

Free water and orange juice machines at the buffet stations. (orange juice was cheap nasty diluted stuff...glad I had the drinks package to be able to order other drinks)

Big water slide at the pool that never opened for the entire cruise.

No working ice cream machines that were advertised.

Some sort of refurbishment going on in the ship....did not really impact on the holiday.

TOP TIPS:

FOR 2 x people it cost us 470 euros in total for the drinks package and gratuities for the week long cruise which we paid on board.

Dubai currency is dirhams....Khasab and Muscat are omani rials but accept dirhams

Taxi from airport to hotel which was up at the Dubai Marina Jumeriah Beach area was 100 dirhams (approx £20)

Taxi from Port Rashid to Airport was 70 dirhams (approx £14)

If you take the drinks package remember they have some funny rules: ie

If you ask for an irish coffee they say that it is not included in the package and you have to pay extra for it, but if you ask for a coffee with a whiskey on the side and mix it yourself ..well that is ok and included in the package ???? Bit weird. Few things like that.

Majority of the holiday makers were European (Italian, French, German, Spanish...very small percentage were Scottish/Irish/Welsh/English).

On the whole had a good time would go back on this ship if the price was right.....nice bit of winter sunshine.

 

Truthful review

Costa Serena Cruise Review by Happy695

1 person found this helpful
Trip Details

Cruised the Dubai Emirates on 13/03/2015 Costa Serena


GOOD POINTS:


Lovely weather


Large clean ship


Entertainment group worked hard and shows were good


Most staff were really friendly.....but there were a few who were not (as if they could not be bothered to make an effort)


Had an inside cabin for two people which was a really good size (pleasantly surprised).


Went to the port at approx 5.30pm for embarkation and it was pretty straight forward.


Disembarkation was pretty straight forward as well.


If you drink it is advisable to take the drinks package (25 euros per person per day) Please see below for more info.


NOT SO GOOD POINTS:


Could not access cabin till 8pm on the first night of the cruise (I had read previous reviews which had highlighted this, so when booking our cruise we opted to fly out a day earlier and book into a hotel which gave us a late check out till 4pm. We could then make our way to the port at our leisure nice and fresh. Would advise doing this.


Food on the ship was not the best (you wont starve but it is not on comparison with NCL or ROYAL CARRIBEAN). I found that when it was a red meat dish, it was usually as tough as old leather.


Buffet selection was quiet repetitive.


Some drinks that were on the drinks package we purchased were not available (Tia Maria) and on another occasion they ran out of Drambuie and the only beer we could get on this package was Carlsberg on draft.


Free water and orange juice machines at the buffet stations. (orange juice was cheap nasty diluted stuff...glad I had the drinks package to be able to order other drinks)


Big water slide at the pool that never opened for the entire cruise.


No working ice cream machines that were advertised.


Some sort of refurbishment going on in the ship....did not really impact on the holiday.


TOP TIPS:


FOR 2 x people it cost us 470 euros in total for the drinks package and gratuities for the week long cruise which we paid on board.


Dubai currency is dirhams....Khasab and Muscat are omani rials but accept dirhams


Taxi from airport to hotel which was up at the Dubai Marina Jumeriah Beach area was 100 dirhams (approx £20)


Taxi from Port Rashid to Airport was 70 dirhams (approx £14)


If you take the drinks package remember they have some funny rules: ie


If you ask for an irish coffee they say that it is not included in the package and you have to pay extra for it, but if you ask for a coffee with a whiskey on the side and mix it yourself ..well that is ok and included in the package ???? Bit weird. Few things like that.


Majority of the holiday makers were European (Italian, French, German, Spanish...very small percentage were Scottish/Irish/Welsh/English).


On the whole had a good time would go back on this ship if the price was right.....nice bit of winter sunshine.


 

Happy695’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service