There is absolutely nothing ‘Special’ about a P&O Cruise anymore. Standards have plummeted to ‘lows’ that are unacceptable in view of the claims made in P&O Cruise Brochures.
For a company that sells its cruises on ‘The Fine Dining’ experience. Silver Service has gone, but they won’t tell you. – You have to find out for yourself. – Wine waiters have an impossible work load, not leaving their previous duty until they are already required for Dinner Service and then too many tables. – It’s blatantly obvious then that most tables are not even going to get their wine order taken until after they have started eating and most will not get their wine until they have started main course. – This is far from ‘Fine Dining’ and nothing like the claims made in the brochure about “attention to detail to the whole food and beverage experience.”
Dress Codes are now ignored with people without shirts regularly ignored by Crew in Self Service Restaurants. – Has anybody considered that a dress code requiring a shirt in a restaurant might actually have something to do with hygiene? – I don’t suppose for a minute that chefs are excused ‘whites’ in the kitchens and are therefore allowed to drip sweat over food. – Why then should a customer be allowed to visit the buffets without a shirt?
One of the lights wasn't working when we took over the cabin. - But why did we have to ask for it to be fixed. - P&O claim "attention to detail" and the Cabin Stewards know these cabins inside out. My wife swiped a thick finger full of dust off of the dado rail. - When was that last cleaned. - The Shower room smelled of urine which permeated into the cabin. - The toilet subsequently began flushing with urine. - This was quickly fixed, but wasn't the cause of the smell. - We found out on the last day of the cruise that the extractor fan wasn't working. - Again why wasn't it fixed, - we didn't know, but the fans are so loud that it's obvious when they are not working!