I have completed 30+ cruises on all the major lines over the last 15 years and have recently tried both the Pacifica and Fascinosa ships so hopefully I can provide a balanced review for members. It is clear this is a company who want to rebuild their reputation and do all they can to help you enjoy your cruise. Are they in the same league as Holland and America?-no. But neither are their prices and it maybe that you are happy to accept some of the "trade offs" in terms of expense:
The ship was constantly being cleaned, the decks were disinfected every morning and one evening when I nipped back to the cabin the beds had been moved and the attendant was cleaning underneath them. I have never seen that on RCCL, HAL, Princess or Celebrity. We had fresh towels automatically daily and new linen every 2 days.