We sailed on a segment of the Queen Victoria's world cruise from Los Angeles to Sydney. In many small ways this was a disappointing experience. For example: This was the only cruise where we were not welcomed on board with a glass of Champaign or given a bag to use for purchases.
Although the food was good, it was difficult to find out about alternative items on the menu and ordering them required the aid of the dining room manager. Cookies were hidden behind the counter somewhere in the Lido buffet and you had to ask the correct person for them. During the first couple of formal nights, the food was nothing special and the dining room was never decorated for any occasion.
The waiters in the Golden Pub were not service oriented. We went for lunch one day and were told that all the tables were taken but we could go around and ask people if they would be willing to share their table with us. On another occasion, we were not told the kitchen was closing and sat at the table with empty plates for 20 minutes until it was too late to order dessert.