We sailed on the 14 day holiday cruise from Ft. Lauderdale.

While the ship is well designed, built using high-quality materials, roomy, and well maintained the continued cost cutting really shows.

First the ship is woefully understaffed, especially in the dining room. Gone are wine stewards, busboys, and dining room area managers. All the work these people did now falls to the waiters, who, while trying their best, simply can not keep up. Everything is hurried. The waiter does not have time to discuss the menu or stop for even a minute. Hurry up, take your order, hurry up delivery the food, hurry up clean the table. This ruins the atmosphere and the meal. Now of course the venues that HAL charges extra for are fully staffed. No problem getting service at the bar, or shops. Read more