Seabourn Odyssey Cruise Review by dafne
- Sail Date: February 2015
- Destination: Australia & New Zealand
The service on Seabourn was outstanding! By the 2nd day everyone called us by our names. I do admit that I am very friendly and made an effort to get to know the crew members and talk to them and always thanked them for their great service! Every crew member had the best attitude, always smiling and attentive. The crew members work on short contracts. Four months on – 2 months off. Most other cruise ships crew work 9 months on- 2 months off. So Seabourn crew are refreshed! One of our waiters told us he only takes 1 month off because he can’t wait to come back to Seabourn. You can tell they all love their jobs on Seabourn. It didn’t matter what department a crew member worked in- every person we encountered had the same GREAT attitude! You wonder how does a cruise ship get every crew member to be happy, smiling and treat their guests like they are the most important people they have ever met! THAT IS SEABOURN!
The food was FABULOUS! Chef Martin was the chef on board. He is truly fantastic! We would sometimes shake our heads and say how can food be this good every night and day! The food can rival any of the finest restaurants anywhere. We are from New Orleans and are accustomed to great food. Talking to many other passengers onboard they all felt the same about the food. We ate in the Main Dining Room – called The Restaurant- most nights. They waiters work in teams. They are polished and professional! The head waitress recognized us from our past cruise and we requested her team every night. She would make suggestions for all the different courses. If she felt there were 2 appetizers we should try, or even 3 desserts she would bring all of them out to us to try. The waiters have a tasting right before dinner, so they are able to explain to the guests about the food offerings that night. Every night I had a Mai Tai before dinner in The Restaurant. So there it was 1 minute after we arrived at the table- without even asking for it. Every course was plated beautifully. My husband loves fish and thought all the fish dishes were outstanding. The beef was tender and delicious. Always ask for double cuts. The filet double cut with Peppercorn Sauce was better than any steak restaurant we have been too. (It is available every night on the "Classic Menu".) They also had lots of Vegetarian dishes offered and were also outstanding. Chef Martin deserves a STANDING OVATION for the most amazing food!
We also ate at the Colonnade for dinner for two of their special buffet dinners. (Don’t miss those special nights) So many choices of salads and the quality of the salads made us shake our heads again. Beautiful displays, amazing service again. Wonderful entrees and a huge selection. Outstanding Flaming desserts! We loved sitting on the outside patio of the Colonnade. If it was cool outside they provided cashmere blankets. Then we dined there two other nights when we had late tours in a port. We also ate lunch there many days for their great buffets. Chef Felix- head of the Colonnade was a pure delight and prepared great dinners and buffet lunches there! The Manager of the Colonnade, Yelena was exceptional!
We frequently went to the Patio Grill for lunch by the pool- which has the most delicious hamburgers, fresh made pizza, and wonderful salads. The French fries are the BEST! They had a wonderful selection of ice creams and sorbets every day.
One day at lunch there is a “Market Galley Lunch”- where you go through the galley and food is set up there. Then in the dining room they set up all the salads, sushi and desserts. It was the most amazing thing you will ever see! As I went through the galley line- I made a point to thank every crew member for their wonderful service -even the dishwashers-
because it takes a full team to provide that kind of high quality service to their guests no matter what job that had on the cruise ship.
Also on the last night- they had a special "Good bye Buffet" by the pool. Are you kidding me?
One hour before dinner and there was the most Delicious Pre- Dinner Buffet with all the Chefs and Officers serving you!
Seabourn does not spare any money when it comes to food!
We used room service often to order Ice Tea or snacks. By the 2nd day they knew my usual order and I didn’t even have to ask what I wanted.
We love the idea of being able to dine without making reservations. (We did not eat in Restaurant 2- which does require reservations.)
Our Room Stewardess Bernadette was always so kind, with an amazing attitude. At night she took towels and made displays for us on the bed, or had handwritten notes waiting for us. Any request was granted! She was indeed a very special person!
We met the most interesting people. Most had sailed on Seabourn many times. The ones that were experiencing Seabourn for the first time all said they were now hooked on Seabourn.
We rarely made the shows at night, since we dined late and stayed at our table talking past the shows. We did go to see the Comedian, which we enjoyed. But I did hear the people who went to the shows enjoyed them.
Seabourn Square is a lovely area on the ship that is staffed 24 hours a day to help you with your tours, internet or general questions. They also had coffee, tea, desserts and ice cream all day long. My husband would go there every morning at 6:00 am for coffee and read newspapers. The staff there is so professional and helpful!
I want to personally thank some of the crew that made our cruise so special. Our stewardess, Bernadette. In the Restaurant, Anna, Bogdan, Marco and Lance who were exceptional and attentive waiters. Tarryn (I adored you) and Jill who greeted us at the door of the Restaurant and also The Restaurant Manager who was great! In the Colonnade, Jovan ( had my double ice teas waiting) and Anna ( who heated my croissants every morning) and Szilvester, Anthony, Luke, and Karlis. At the Patio Grill, Goran, Kevin and Venque. A special thanks to phone Guest Services- Lizanne, and Magali who answered all my questions everyday by phone.
If you are looking for 5 Star Experience, then Seabourn is the FINEST CRUISE AT SEA! As I said, once you experience Seabourn you will not want to go on any other cruise line. It still amazes me how they produce such a PERFECT experience for their guests.
My husband and I every night would go back to our cabin and say how can anything be so FABULOUS every day!
We can’t wait until our next cruise with Seabourn.
Thank you Seabourn- for the most wonderful 16 days of our lives!
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