Sagitta Review

No comparison to the old Windjammer Barefoot Cruises

Review for the Eastern Caribbean Cruise on Sagitta
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swpub2002
First Time Cruiser • Age 70s

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Sail Date: Feb 2015

This company thinks it's like the old Windjammer Barefoot cruises but falls short in a lot of ways. The service was okay but the crew didn't go the extra mile when it comes to customers needs coming first. I stayed for two weeks which was a mistake. I knew I would be on my own for the Saturday night I was to stay on the ship. Not one of the crew ever asked if I needed anything and no one ever offered me a cup of coffee or a piece of toast. I was totally ignored as if I didn't exist there. For what I paid for the total vacation I should have been offered a coke, snack, or a free tee shirt for staying over for two weeks. Nothing was offered. The only person who was friendly and accommodating was Eric, a white man from California. He made it a point to visit with the guests and get to know everyone, he made the trip interesting.  The food was good but served cold. Unfortunately it was terribly windy but that didn't stop the crew from serving lunch and dinner on the back of the ship. The lettuce was flying off the tables, glasses were tipping over, food was cold and I complained but they still served the meals back there. You would think that customers come first and their comfort but, no, that didn't happen. I had to take my food downstairs to eat while some of it was still warm. In Anguilla if you wanted to go to the famous Shoul Beach there was a charge. Lunch was warm chicken wraps and some oranges in a cooler that wasn't cooled. This should have been included in the cruise. I booked a shared cabin and had a roommate. The second week there was an empty cabin. They should have offered one of us the other empty cabin so we could have some privacy but no one said anything. Other passengers who've never been on a boat like this might think it was excellent but it really needs some big changes. I won't take another vacation with this company, they failed.

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