Zaandam Review

A Scenic Cruise Beyond Expectations

Review for South America Cruise on Zaandam
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travelers07
First Time Cruiser • Age 70s

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Sail Date: Jan 2015
Cabin: Verandah Suite

This is a review the Zaandam South America and Antarctic cruise that began January 30 in Valparaiso.

The reason for this review is that I have appreciated others for doing reviews of sailings that we have considered over the years. Reading other peoples` opinions is so helpful even if you don`t always agree.

The cruise was fantastic and we saw and did amazing things. I have just a couple of negatives that I will add at the end to inform others but they in no way take away from the fantastic voyage that we had.

Cabin Review

Verandah Suite

Cabin B

This is a regular size port size veranda cabin near the aft. Location was good as the ship is not too large and near the aft elevators. We had a problem with the veranda door- it did not latch at all. This was not acceptable as the door bumped open all night. Guest Services said that engineering had fixed it but not true. Steward said he reported it again but we had to insist on him moving up our problem. The Assistant Director of Housekeeping arrived- followed by Security and Maintenance managers. All fixed very soon after- with apologies and wine left for us. We felt that Guest Services was too quick to dismiss our problem but the escalation solved the problem. The ship is just getting a little older and has some maintenance issues.

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