We have went on 10 cruises now and I guess the cruise industry has spoiled us. The service on this ship was the worst ever and the crew, for the most part was unfriendly. It started with getting on the ship when it took 2'40" to get on the ship. This was at least twice as long as we have ever waited. We were told that everyone showed up at once? How could you not when the embarkation window was only 2 hours? This was just the beginning. I have never gotten on a ship that you were not greeted as you came aboard. Not on the magic, one security guard who did not speak English and he was just checking cards. The worst embarkation ever, hands down.

The service on the ship continued from there. We could not even get served a drink when we got on the ship. They closed the bars immediately and started the Muster drill less than 15 minutes after we got on the ship. Not everyone was even on the ship before the drill started? The list is too long to tell about here, just know that the service is bad.

2 out of 3 good nights in dining room. The food was good but on the second night it took over 2 hours to get our dinner finished? It was over an hour before the appetizer even came out? When my wife went to the matradee nothing? The food was finally served but it was too late. It was not just our table either. I saw at least 3 other tables that waited extended times for service. This is not what you are looking for in the dining room. We were never even told they were sorry or anything. Just a bad experience and I guess nobody cared as we were not even given an apology. I have never experienced the service we received and it was not even acknowledged by the staff? The only take was, this was acceptable and it must happen frequently as they were not concerned. Read more