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We took a ten day cruise on the Celebrity Constellation out of Ft. Lauderdale to St. Maartin, Guadalupe, and St. Barth's in February of 2015. The ship also stopped at the company-owned island in the Bahamas. We had been on the same ship for a 15-day cruise to Hawaii in and out of San Diego several years ago. We'd also been on a Celebrity ship one 17-day cruise around the Horn several years prior to this. In each case we had a concierge class room. Celebrity has slipped. Badly. First the good: Our cabin, which overlooked the stern, was excellent, with a really big balcony. The bed was great, the cabin service was superb, and meals were excellent in the main dining room. The breakfast room service was also very good. Unlike other lines, there was no check to sign to add "an additional gratuity." Indeed, the room service waiter didn't take a cash tip, much to my surprise. Luggage service was very quick, and everything was spotless. Talent in the theaters was first class. The bad: Top deck cafeteria food was mediocre. We felt really gouged in terms of prices -- everywhere it seemed that the company wanted to nickle and dime us. Shore excursions cost half again as much as those on other companies (we've been on 27 cruises, and we pay attention). An example: mini-bar two-ounce bottles of liquor were NINE DOLLARS, as were bottom-shelf cocktails at the ship's many bars. One no longer could order a bottle of whiskey from Room Service for $40 -- now one must go through "Guest Relations" and order a "beverage package" for $80. This, by the way, entails three phone calls and a four-hour wait. Our concierge, who finally went and got it for us himself, was surprised to learn that a bottle of booze on Cunard Lines is delivered in ten minutes. There was no laundromat on the ship, which makes any cruise over seven days just about impossible for us. It didn't seem like they wanted our future business. Cruise companies are very similar, so we often book by destination and cost. The third, less tangible factor, is what keeps us coming back. We may or may not come back to Celebrity.

The Good, the Bad, and the Ugly

Celebrity Constellation Cruise Review by jthorson

Trip Details
  • Sail Date: February 2015
  • Destination: Eastern Caribbean
  • Cabin Type: Concierge Class 3
We took a ten day cruise on the Celebrity Constellation out of Ft. Lauderdale to St. Maartin, Guadalupe, and St. Barth's in February of 2015. The ship also stopped at the company-owned island in the Bahamas. We had been on the same ship for a 15-day cruise to Hawaii in and out of San Diego several years ago. We'd also been on a Celebrity ship one 17-day cruise around the Horn several years prior to this. In each case we had a concierge class room.
Celebrity has slipped. Badly.
First the good: Our cabin, which overlooked the stern, was excellent, with a really big balcony. The bed was great, the cabin service was superb, and meals were excellent in the main dining room. The breakfast room service was also very good. Unlike other lines, there was no check to sign to add "an additional gratuity." Indeed, the room service waiter didn't take a cash tip, much to my surprise. Luggage service was very quick, and everything was spotless. Talent in the theaters was first class.
The bad: Top deck cafeteria food was mediocre. We felt really gouged in terms of prices -- everywhere it seemed that the company wanted to nickle and dime us. Shore excursions cost half again as much as those on other companies (we've been on 27 cruises, and we pay attention). An example: mini-bar two-ounce bottles of liquor were NINE DOLLARS, as were bottom-shelf cocktails at the ship's many bars. One no longer could order a bottle of whiskey from Room Service for $40 -- now one must go through "Guest Relations" and order a "beverage package" for $80. This, by the way, entails three phone calls and a four-hour wait. Our concierge, who finally went and got it for us himself, was surprised to learn that a bottle of booze on Cunard Lines is delivered in ten minutes. There was no laundromat on the ship, which makes any cruise over seven days just about impossible for us. It didn't seem like they wanted our future business. Cruise companies are very similar, so we often book by destination and cost. The third, less tangible factor, is what keeps us coming back. We may or may not come back to Celebrity.
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Cabin Review

Concierge Class 3
Cabin C3 8170
The ship was refurbished right after our Hawaii cruise in 2010. It needed it -- stuffing was coming out of the furniture and the rugs were dirty. Now, in February of 2015, the cabin we had was beautiful. In particular, the veranda was superb. They've coated the floor with some non-slip surface that really works, even when the floor is wet you don't slip. Further, I dropped a glass on the veranda floor and it's didn't break -- it bounced. The veranda furniture -- two lounges, two deck chairs, and two tables -- was the best I've seen. Everything was ship shape.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins