This was a bucket list cruise for me. I had been concerned after reading some reviews here, but found the Infinity in excellent condition. The service provided by our cabin steward (Pamela) and our waiter (Randy) were superior. The public rooms were well kept and although the ship is not brand new, it was well maintained. We found the food in the main dining room to be quite good with the shrimp cocktail available on the everyday menu a treat. The lobster on the last formal night was much better than usual for a cruise ship. The buffet was adequate, nothing special, and not as pleasant as it could have been due to some passengers not following sanitary procedures there. The weather was typically cold at the "end of the world" and we only tried the solarium once and never the pool.
We had the beverage package and found the bar staff to be very attentive. I was not sure this would be the case with the package. We gave extra tips to Sunny, Alicia and others who gave us attentive service, remembering our names and preferences. Activities were average with the only problem being a conflict between progressive trivia (skip a day and you drop to the bottom in score) and the Captain's Club event. I left a written note for the Captain's Club rep about this but did not receive a reply. Desk hours were very limited. The guest relations desk was very efficient and lines moved rapidly. Any time I had a request it was met quickly. We went on two ship's excursions which were mediocre and one that was fantastic. I would not bother to go see the penguins at Otway Sound as there are not many and it requires a very long ride, mostly on unpaved roads. The excursion from Puerto Madryn to Punta Tombo to the penguin reserve was wonderful. There are a million penguins there!!! The long ride there was mostly on paved roads and well worth it. Celebrity canceled our half day tour of Buenos Aires and replaced it with the same half day tour plus lunch. Our guide was not the best and BA is very crowded on weekends when many ships are in port. We extended our stay and took a private excursion to Iguassu Falls. I highly recommend doing this. We had two nights there for less than the ship's excursion which flew there and back the same day. We would not have had a chance to tour BA had we decided to take that option. Either way, don't miss the opportunity to go to the Falls. Magnificent! We had a great time on the boat that went right up to some of the falls. Do know that the steps you go down are not how you have to get up. The initial steps would not have been a problem coming up but there are 10x as many the way you have to go back up....or at least it seemed that way in the heat.
The entertainment varied. The ship's singers and dancers were excellent and put on great production shows. The individual stage performers were not memorable. A pianist seemed to be the best but the house band drowned the piano out. The party band D'Revelation was great and Cindy the lead singer was quite talented. We tried to be in the lounges where they performed.
This is a very nice cabin, spacious with plenty of storage. Our TA delayed calling in our booking and we were not able to get the cabin on the port side we wanted. The view is better on that side when going from Valpo to BA. The reverse is true when sailing from BA to Valpo. We had a concierge cabin, mostly due to more points and not much more money. The perks would not have been worth any additional money. It is a cold itinerary for the most part and we only went on the balcony once to take pictures at Cape Horn. The canapés that were delivered were not at all good and we stopped ordering them after a few days. Our steward Pamela was excellent.