Having experienced great holidays on Princess Cruises we decided to try something different. On booking we were reassured by P&O Sales that we had the best cabin (C097) and there was no point putting us down for an upgrade but it turned out to be the worst and we ended up sleeping in Customer Service Reception on a bench seat opposite the Reception desk. Eventually we were moved to a new cabin which was initially was unavailable, but the rude and unprofessional Night Manage's behavior was not acceptable and put a cloud over the rest of the cruise. However we had no choice but to make the most of it as the month before our cruise we had just buried my mother. Acadia needs a refit or scrapping for various reasons, read on...

The food was good and plenty of it, however there is a point during the day around 5pm/6pm when all restaurants are closed apart from a small serving hatch by the pool manned by one person cooking burgers and chips for the entire ship! We had to speak to the manager as it would seem that to get a decent service you had to moan a lot. Once we had the meeting with the restaurant manager thinks improved. Please understand that to have continuous waiters raising trays above my partners head all night was very distracting and some armpits smells got into ones taste buds. Service generally very good though.

The Players put on great shows in the theater. Anything else belonged overboard. Too many quizzes. Dressed up in our best dinner wear for black tie night in the Crows Nest was disturbed and ruined by that haunting announcement. "The quiz will now start..." All dressed up in a black tie and dinner wear for a quiz ! The cruise sail away parties were OK as we joined in as it kept us warm as we thought the skipper was following bad weather reports on the way to and around the Canaries Islands. If they really need to have so many quizzes they should consider doing it through them via the in room TV media and keeping the show bars and lounges free of "question number 22" ! Read more