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Arcadia Review

P&O Arcadia disgusting treatment

Review for the Panama Canal & Central America Cruise on Arcadia
10+ Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jan 2015

My mum and dad and,my husband and I,sailed on January 6th 2015,on the first leg of the world cruise,southampton to san Francisco, which ended in the death of my mother,in san Francisco.

The ship was turned around the same day as she docked from the xmas cruise,our cabin had dust and fluff on the top of the wardrobe doors,my mums cabin had numerous ships crossword papers stuffed in the top of the dividing wall of the bathroom,our balconys were spotted with old paint drops , the glass, and floor needed a good scrub with a brush.

The two swimming pools were emptied simutanously, because they had painted them with the wrong paint ,and passengers were getting paint on them,one sauna was out of action,the whrirlpools didn't work,the one on the aft deck was leaking and some of the floor was all spongy to walk on.Some of the waiters could not totally understand your order and I saw one waiter hiding near the funnels grill,out of the way from passengers ,looking at least three times at his watch,he stood there about 10 mins,another waiter was in a dream and didn't even know where to take the dirty trays, while another waiter served my meal by crossing over me,and on the wrong side.It was eveident there was new and totally inexperienced waiters being trained along side the experienced.

Cabin Review

Cabin ec

balcony doors annoying,open out on to balcony and hinder where you can put chairs,no way of keeping them open and can hear other balcony doors banging sliding doors much better.

6 Helpful Votes
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