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I just returned from a 7 day cruise on the Norwegian Epic. What a great experience! The food was great, the ship was great - never felt crowded, clean and well kept, the crew was helpful, friendly and eager to please. I was anxious about cruising before this cruise, especially after reading some reviews about cruises in general and cruises on the Norwegian Epic. I have absolutely NO complaints! This trip was awesome - every crew member we encountered was determined to please and make sure that we were taken care of! The room was a balcony and it was perfect for us (husband/wife). The room was always clean, well stocked with towels and anything else we needed. While I had heard complaints about the bathroom arrangements, we did not have any problems with the size or the location. We had the Ultimate Dining Package, which really made our dinner meals an experience to look forward to each night, but the buffet was great too! The buffet was clean, well stocked with a variety of options, and never too crowded (we avoided the visiting the Buffett during the 'peak' times). The shows were great too! Don't miss the Cirque Dinner, the Legends or The Queen of Hypnotism - these were all great!!! If you are on the Epic, make sure to visit guest services - the staff there is all great, but especially Tamara! She is awesome.  

Great Cruise!

Norwegian Epic Cruise Review by vv3104

1 person found this helpful
Trip Details
  • Sail Date: February 2015
  • Destination: Western Caribbean
  • Cabin Type: Aft-Facing Balcony
I just returned from a 7 day cruise on the Norwegian Epic. What a great experience! The food was great, the ship was great - never felt crowded, clean and well kept, the crew was helpful, friendly and eager to please. I was anxious about cruising before this cruise, especially after reading some reviews about cruises in general and cruises on the Norwegian Epic. I have absolutely NO complaints! This trip was awesome - every crew member we encountered was determined to please and make sure that we were taken care of! The room was a balcony and it was perfect for us (husband/wife). The room was always clean, well stocked with towels and anything else we needed. While I had heard complaints about the bathroom arrangements, we did not have any problems with the size or the location.
We had the Ultimate Dining Package, which really made our dinner meals an experience to look forward to each night, but the buffet was great too! The buffet was clean, well stocked with a variety of options, and never too crowded (we avoided the visiting the Buffett during the 'peak' times). The shows were great too! Don't miss the Cirque Dinner, the Legends or The Queen of Hypnotism - these were all great!!!
If you are on the Epic, make sure to visit guest services - the staff there is all great, but especially Tamara! She is awesome.
 
vv3104’s Full Rating Summary
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Cabin Review

Aft-Facing Balcony
Cabin B1 10319
The cabin was great! The only noise we ever heard was the ocean sounds! The room was well kept, Reggie our cabin steward was great and each night we had a cute towel animal/chocolates waiting for us. He was awesome, attentive and made us feel special!
Deck 13 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Horseback Riding
    We took the horseback riding 'Mayan Frontier' excursion at the Hacienda Santa Emilia. This was great! The guides were friendly, emphasized safety and fun, offered quite a bit of interesting details/information about the various sites on the trail, and made every effort to meet the expectations/needs of each participant, regardless of the level of previous horseback riding experience. The horses were selected based on our previous experience and, based on the trail ride, each horse was well chosen! While there are plenty of opportunities to shop for souvenirs, there did not seem to be any pressure sails and the prices were fair and comparable to other locations (maybe even a little better). The staff was very friendly and eager to please!
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  • Grand Cayman (Georgetown)
    This port was very clean, the people were friendly, but it was CROWDED! We had scheduled an excursion through the cruise company but somehow got left behind - even though we stood exactly where we were told to wait and never heard our excursion called.
    View All 3,387 Grand Cayman (Georgetown) Cruise Port Reviews
    View Cruise Critic's Grand Cayman (Georgetown) Cruise Port Review
  • Ziplining
    Great staff running the zip line! They were friendly, helpful, encouraging and very entertaining!The store staff, on the other hand, was not as friendly - she seemed a little bothered by the friendliness of the other staff and the customers and i don't remember her even cracking a smile. Be ready for a 'rough' (but entertaining!) ride to the zip-line, wear old shoes and trust the staff (they reminded us repeatedly that their role was to keep us safe and that they did!).
    View All 45 Ziplining Reviews